PRODUCT OWNER

Metrobank; Philippines; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Metrobank is seeking a Product Owner to define and optimize digital banking products. You will lead discovery, translate business goals into actionable requirements, and drive delivery with cross-functional teams in a hybrid delivery environment.

You will manage the product backlog, write epics, monitor KPIs, and ensure alignment between user needs and technical feasibility. Ideal candidates have a business/tech background, 3–5 years in product ownership, and strong communication across

Qualifications

• Bachelor’s degree in Business, Technology, Design, or related field.
• 3–5 years of experience in product ownership, management, or digital product development.
• Familiarity with Agile practices and hybrid delivery environments (agile/waterfall).
• Strong customer-centric mindset and excellent communication skills.

Responsibilities

• Lead product discovery and stakeholder engagement to define vision and success metrics.
• Own and manage the product backlog, write epics, and ensure acceptance criteria are clear.
• Collaborate with cross-functional teams to deliver end-to-end solutions and align with business goals.
• Lead UAT activities and verify delivery against requirements and stakeholder expectations.

Skills

Product discovery

Backlog management

Stakeholder engagement

Cross-functional collaboration

Education

Bachelor's degree

Tools

Azure

Figma

Job description

The Product Owner (PO) is responsible for defining, developing, and optimizing digital products of the bank. Working closely with a cross-functional team, the PO leads product discovery, defines clear and actionable requirements, and ensures alignment between business goals and user needs.
The PO serves as a bridge between business and tech –translating strategic goals into delivery-ready requirements. Thisrole is expected to bring clarity to complex problems, managedelivery from scope to testing, and maintain a strong connectionto both stakeholder priorities and user outcomes. The idealcandidate is highly accountable, detail oriented, and motivated bythe opportunity to build meaningful digital experiences.

Specific Duties & Responsibilities

Product Ownership

• Lead product discovery and stakeholder engagement to define the product vision,business objectives, and key success metrics for assigned projects
• Act as the day-to-day point of contact for business unit partners to align on scope,clarify requirements, and manage expectations
• Own and manage the product roadmap for the initiative, aligning priorities withstrategic direction and business expectations
• Write and maintain epics that clearly define the product’s high-level functionality andcaptures the end-to-end customer experience
• Develop and maintain a prioritized product backlog, ensuring user stories andacceptance criteria are complete, testable, and accurately reflect the productrequirements
• Serve as the voice of the customer and translate customer insights and research intoactionable requirements
• Collaborate with cross-functional teams to deliver cohesive, end-to-end solutions
• Lead user acceptance testing (UAT) activities, confirming deliverables meet intendedrequirements and align with stakeholder expectations

Product Delivery & Execution

• Ensure requirements are delivered on time and are ready for development at the startof grooming
• Proactively manage blockers, risks, and scope changes to keep delivery timelinesintact
• Collaborate closely with the PO Lead, Delivery Manager, and other POs to aligndependencies and manage shared priorities
• Participate in project rituals and checkpoints – across both agile and waterfall efforts –to provide input, clarify requirements, and support progress tracking
• Maintain a high standard of quality by verifying the deliverables meet both businessintent and technical feasibility

Product Performance & Continuous Improvement

• Monitor and analyze product performance using KPIs, analytics, and feedback loops
• Collaborate with support and operations teams to address issues in production andidentify enhancement opportunities
• Participate in research or retrospectives to capture learnings for future productdevelopment
• Proactively identify opportunities, together with business unit partners, to enhance theproduct and deliver sustained value over time

Background

• Bachelor’s degree in Business, Technology, Design, or related field
• 3-5 years of experience in product ownership or management or digital productdevelopment
• Familiarity with Agile practices and working in hybrid delivery environments(agile/waterfall)
• Strong customer-centric mindset and critical thinking skills
• Excellent written and verbal communication skills
• Comfortable managing multiple priorities with high accountability and attention todetail
• Effective collaborator with the ability to work across functions and delivery models
• Proactive, resourceful, and committed to continuous improvement

Additional Qualities

• Experience working on digital platforms in banking, fintech, large-scale platforminitiatives, or as an entrepreneur
• Familiarity with project tools such as Azure and Figma or similar
• Proactive, self-starter with excellent project management skills and ability to managemultiple tasks effectively
• High degree of organization and personal accountability
• A natural curiosity for how things work and a drive to improve products over time
• Enthusiasm for collaborating across teams and learning from peers