Product Manager

Business Process Outsourcing International, Inc.; Manila; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Business Process Outsourcing International, Inc. is seeking a results-driven Product Manager to lead planning, development, launch, and ongoing improvement of digital products and solutions.

You will bridge business, technology, customers, and cross-functional teams to deliver customer value while aligning with company goals. You will define product vision and roadmap, conduct market and user research, translate requirements into user stories and specifications, and collaborate with engineering,

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing, or related field.
• 3–5 years of experience in Product Management, Product Development, Business Analysis, Project Management, or a related role.
• Strong understanding of product development lifecycle and Agile methodologies.
• Experience creating product roadmaps, business requirements, user stories, and product specifications.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively with both technical and non-technical teams.
• Strong understanding of customer experience and market trends.

Responsibilities

• Develop and manage the product vision, strategy, roadmap, and lifecycle aligned with business goals.
• Conduct market research, competitor analysis, and customer research to identify opportunities and product requirements.
• Gather and translate customer and business requirements into product specifications, user stories, and acceptance criteria.
• Work closely with Engineering, IT, UX/UI, Sales, Marketing, Operations, Finance, and other stakeholders to ensure successful product delivery.
• Prioritize product features and enhancements based on customer needs, business impact, technical feasibility, and market opportunities.
• Manage the product development lifecycle from concept and planning through development, testing, launch, and continuous improvement.
• Monitor product performance using KPIs, customer feedback, analytics, and business metrics, and recommend improvements.
• Prepare and present product proposals, business cases, roadmaps, and performance reports to management and key stakeholders.
• Coordinate product launches and ensure proper readiness across technology, operations, sales, marketing, and customer support.
• Identify product risks, dependencies, and opportunities and develop appropriate mitigation strategies.
• Manage relationships with vendors, technology partners, and external stakeholders when required.
• Ensure products remain competitive, scalable, secure, and aligned with applicable policies and regulatory requirements.
• Drive continuous product innovation and identify opportunities for digital transformation and process improvement.
• Perform other duties and projects as assigned by management.

Skills

Product strategy

Roadmap development

Agile / Scrum

Stakeholder management

Data-driven decisions

Leadership & collaboration

Customer-centric development

Digital product knowledge

Education

Bachelor's degree

Tools

Jira

Asana

Monday.com

Trello

Job description

Job Summary

We are looking for a results-driven and customer-focused Product Manager to lead the planning, development, launch, and continuous improvement of products and solutions. The Product Manager will serve as the bridge between business, technology, customers, and cross-functional teams, ensuring that products deliver strong customer value while supporting the company's overall business objectives.

Key Responsibilities:

• Develop and manage the product vision, strategy, roadmap, and lifecycle aligned with business goals.

• Conduct market research, competitor analysis, and customer research to identify opportunities and product requirements.

• Gather and translate customer and business requirements into product specifications, user stories, and acceptance criteria.

• Work closely with Engineering, IT, UX/UI, Sales, Marketing, Operations, Finance, and other stakeholders to ensure successful product delivery.

• Prioritize product features and enhancements based on customer needs, business impact, technical feasibility, and market opportunities.

• Manage the product development lifecycle from concept and planning through development, testing, launch, and continuous improvement.

• Monitor product performance using KPIs, customer feedback, analytics, and business metrics, and recommend improvements.

• Prepare and present product proposals, business cases, roadmaps, and performance reports to management and key stakeholders.

• Coordinate product launches and ensure proper readiness across technology, operations, sales, marketing, and customer support.

• Identify product risks, dependencies, and opportunities and develop appropriate mitigation strategies.

• Manage relationships with vendors, technology partners, and external stakeholders when required.

• Ensure products remain competitive, scalable, secure, and aligned with applicable policies and regulatory requirements.

• Drive continuous product innovation and identify opportunities for digital transformation and process improvement.

• Perform other duties and projects as assigned by management.

Qualifications:

• Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing, or a related field.

• At least 3-5 years of experience in Product Management, Product Development, Business Analysis, Project Management, or a related role.

• Strong understanding of product development lifecycle and Agile methodologies.

• Experience creating product roadmaps, business requirements, user stories, and product specifications.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent communication and stakeholder management abilities.

• Ability to work effectively with both technical and non-technical teams.

• Strong understanding of customer experience and market trends.

• Proficiency in product/project management tools such as Jira, Asana, Monday.com, Trello, or similar platforms is an advantage.

• Experience with digital products, SaaS, fintech, e-commerce, telecommunications, or other technology-driven products is an advantage.

Key Competencies

• Product Strategy & Roadmap Development

• Product Lifecycle Management

• Business & Market Analysis

• Customer-Centric Product Development

• Agile / Scrum

• Stakeholder Management

• Data-Driven Decision Making

• Project & Risk Management

• Commercial & Business Acumen

• Technology & Digital Transformation

• Leadership & Cross-Functional Collaboration

Ideal Candidate

We are looking for someone who can think strategically while executing effectively-a Product Manager who understands customer needs, translates business requirements into actionable product solutions, and can confidently collaborate with technology and business teams to bring products from idea to launch and continuous growth.