Product Manager Lead - SaaS
Role Overview
We are seeking a commercially driven Product Manager Lead - SaaS to oversee a portfolio of software-as-a-service (SaaS) products, delivering productivity and digital solutions for consumer, small and medium-sized business (SME), and enterprise customers.
This role combines product strategy, portfolio management, and commercial ownership. The successful candidate will define product direction, develop market-driven roadmaps, evaluate business opportunities, and determine whether solutions should be developed internally, acquired, or delivered through strategic partnerships.
The role will work closely with technology teams, external vendors, product partners, and marketing stakeholders to bring scalable, competitive, and commercially viable SaaS solutions to market.
Key Responsibilities
Product Strategy & Portfolio Management
- Own the end-to-end product lifecycle of SaaS offerings within the assigned portfolio.
- Define and execute product strategies aligned with customer requirements, market opportunities, and business objectives.
- Develop and prioritize product roadmaps based on customer needs, market gaps, and commercial potential.
- Manage a portfolio of software products serving different customer segments, including consumers, SMEs, and enterprise clients.
- Identify opportunities to enhance existing products and introduce new digital solutions.
Product Commercialization & Business Strategy
- Lead build-versus-buy-versus-partner assessments to determine the most effective approach for developing and delivering SaaS offerings.
- Define product value propositions and identify opportunities to strengthen market positioning.
- Collaborate with product partners and marketing teams to develop pricing models and go-to-market strategies.
- Evaluate commercial opportunities and balance innovation, technical feasibility, and expected business returns.
- Support the development and launch of market-ready software solutions.
Technology & Vendor Management
- Work closely with IT, enablement teams, and external vendors to ensure the successful development and delivery of scalable SaaS products.
- Coordinate with technical stakeholders to align product requirements with solution capabilities and delivery considerations.
- Manage relationships with third‑party software providers and platform partners.
- Ensure product offerings remain aligned with customer expectations and evolving market requirements.
Product Performance & Optimization
- Monitor product performance using key metrics, including adoption, customer engagement, churn, and profitability.
- Analyze product data and market feedback to identify opportunities for improvement.
- Use performance insights to guide roadmap priorities and product investment decisions.
- Continuously evaluate product value and commercial performance throughout the product lifecycle.
Stakeholder & Team Collaboration
- Establish and communicate a clear product vision across engineering, marketing, commercial, and business teams.
- Align cross-functional stakeholders around product priorities and strategic objectives.
- Facilitate collaboration between technical teams and commercial stakeholders to ensure successful product execution.
- Promote a customer‑focused and data‑driven approach to product management.
Qualifications and Experience
Required
- At least 7 years of experience in Product Management, SaaS, Digital Product Management, or Product Commercialization.
- Strong understanding of SaaS business models, including product lifecycle management, pricing strategies, and commercial performance metrics.
- Demonstrated experience managing product portfolios or multiple software‑based offerings.
- Experience managing third‑party software vendors, SaaS platforms, or technology partnerships.
- Strong understanding of product strategy, roadmap development, and market‑driven product prioritization.
- Experience evaluating commercial opportunities and balancing customer needs, technical feasibility, and business profitability.
- Data‑driven decision‑making skills, with the ability to interpret product performance metrics and translate insights into actionable strategies.
- Strong stakeholder management and cross‑functional collaboration skills.
- Excellent communication and leadership capabilities, with the ability to align technical and commercial teams behind a shared product vision.
Key Competencies
- SaaS Product Management
- Product Portfolio Ownership
- Product Strategy & Roadmap Development
- SaaS Commercialization
- Pricing & Go-to-Market Strategy
- Build vs. Buy vs. Partner Evaluation
- Vendor & Partnership Management
- Product Lifecycle Management
- Product Performance Analytics
- Commercial & Business Acumen
- Stakeholder Management
- Cross‑Functional Leadership