Product Education Designer & Motion Design Specialist

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Philippines; Hybrid; PHP 450,000 - 750,000; Full time

Benefits offered by this job

HMO Coverage

Commute-Friendly Office

Upskilling opportunities

Engaging culture

Career growth support

Collaborative environment

Job summary

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is seeking a Product Education Designer to craft engaging user education across help content, product docs, onboarding, and motion-driven tutorials.

You will collaborate with Product, UX, Research and Support teams to scale self-service content and animations that simplify complex workflows and boost adoption. A strong After Effects portfolio is required.

Qualifications

• Bachelor’s degree in a related field.
• 2+ years of experience in Technical Writing, UX Writing, Content Design, Knowledge Management, Instructional Design and Product Education.
• Experience creating Help-center content, Knowledge-base articles, User guides, Product documentation, SOPs and onboarding content.
• Motion Design is mandatory; advanced proficiency in Adobe After Effects.
• Portfolio required: separate technical writing and motion design portfolios.
• Applicants must provide both portfolios; otherwise not considered.

Responsibilities

• Create and maintain Help-center articles, Knowledge-base content, user guides, product documentation, FAQs and onboarding materials.
• Produce motion design content including animated videos and product walkthroughs.
• Develop contextual in-product guidance, tooltips and guided tours with UX collaboration.
• Use analytics and feedback to measure and improve educational content and onboarding experiences.

Skills

Technical Writing

UX Writing

Content Design

Knowledge Management

Instructional Design

Product Education

Motion Design

Education

Bachelor's degree

Tools

Adobe After Effects

Job description

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is seeking a Product Education Designer to craft engaging user education across help content, product docs, onboarding, and motion-driven tutorials.

You will collaborate with Product, UX, Research and Support teams to scale self-service content and animations that simplify complex workflows and boost adoption. A strong After Effects portfolio is required.