Product Development Officer

Bank of the Philippine Islands (BPI); Makati; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a product leader for its Debit Cards portfolio in Metro Manila. The role focuses on developing and sustaining optimal customer experiences and innovative programs to drive growth and competitiveness for the bank.

The successful candidate will conduct market research, formulate comprehensive product proposals, and monitor performance through regular reviews and stakeholder presentations, while liaising with internal teams to implement programs and

Qualifications

• Bachelor's degree in business or related field required.
• Minimum 3 years of experience in financial services, industry, project management and/or marketing.

Responsibilities

• Draws new market insights and looks for opportunities to grow the business and innovate via thorough research of relevant trends and industry literature.
• Formulates end-to-end product proposals including business requirements, feasibility studies, profitability analysis, risk management, etc., and monitors performance of the product and programs through presentations and post-program reviews.
• Enhances product features, processes and customer experience; manages product changes, rationalization, standardization, and improvements to achieve business goals.
• Liaises with internal partners such as system and platform teams and leads implementation of necessary programs/projects.
• Identifies and manages strategic alliances with internal/external organizations to support business goals.

Skills

Project management

Marketing

Market research

Education

Bachelor's degree in business

Job description

Overall responsible for creating and sustaining optimal product and customer experience for Debit Cards including designing innovative programs for future business models or product variants, which will impact the bank's growth and competitiveness both now and in the future.

Responsibilities:

• Draws new market insights and looks for opportunities to grow the business and innovate via thorough research of relevant trends and industry literature
• Must formulate end-to-end product proposals which include business requirements, feasibility studies, profitability analysis, risk management, etc. Will also be in-charge of monitoring the performance of the assigned product, its associated programs and/or product variants through preparation of relevant presentations and post-program review
• Looks after the assigned products’ competitiveness by continuously enhancing the product features, processes, and customer experience. This includes any product change, rationalization, standardization, correction, conversion, abandonment, and improving the product’s operational performance (quality) to achieve the business goals
• Responsible for constantly liaising with internal partners such as system and platform teams, and leads the implementation of the necessary programs / projects
• Role, as applicable, may also include identifying, set-up and managing strategic alliances with internal/ external organizations to help support business goal

Qualifications

• Bachelor's degree in business, Marketing, Management, and other related fields
• At least 3 years of experience in financial services, industry, project management and/or marketing gained from service sectors