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Arcadis Consulting Middle East Limited seeks a procurement operations leader in Manila to drive vendor master data management, P2P compliance, and process improvement. You will oversee accurate supplier records, collaborate with Finance and Accounts Payable, and deliver high-quality service to Arcadians.
Lead the procurement support team, set SMART goals, monitor KPIs, and coach staff. Ensure compliance with internal controls and support recruitment and performance reviews in a collaborative,
Responsible for leading vendor master data and procurement support operations, ensuring accurate supplier records, P2P compliance, process efficiency, and high-quality service delivery while supporting team performance and continuous improvement initiatives.
Role Accountabilities
Vendor Master Data & P2P Compliance
Maintain and update vendor records in compliance with internal controls and audit requirements.
Communicate with suppliers and internal stakeholders to support accurate and timely vendor setup.
Create and maintain documentation, workflows, and standard work instructions to support vendor management and P2P processes.
Collaborate with Procurement, Finance, and Accounts Payable teams to support consistent and compliant procurement execution.
Respond to enquiries, manage complaints professionally, and provide quality service to Arcadians.
Team Leadership & Line Management
Lead by example by actively participating in the team's day-to-day operational tasks, ensuring alignment with service standards and process requirements.
Manage the daily workload, task allocation, and performance of the procurement support team.
Plan and define SMART goals and ensure delivery of KPIs across vendor master data, P2P compliance, and procurement operations.
Support recruitment activities by participating in interviews and providing candidate feedback.
Conduct regular check-ins and contribute to formal performance reviews and development planning.
Provide coaching and task-level support and provide performance or conduct issues as appropriate.
Promote continuous learning by supporting professional development and upskilling within the team.
Foster a collaborative, inclusive, and engaging team culture that values diversity and wellbeing.
Promote and model health, safety, and work-life balance practices.
Continuous Improvement & Collaboration
Evaluate current processes and recommend improvements to drive standardization, efficiency, and operational excellence.
Build strong working relationships with Procurement, Accounts Payable, Supplier Data, and other internal teams.
Collaborate cross-functionally to ensure consistency, share knowledge, and promote best practices.
Support Sustainable Procurement, Direct Procurement, and Indirect Procurement teams in maintaining effective controls and processes.
Lead by example in conduct, professionalism, and adherence to Arcadis values.
Qualifications & Experience
Demonstrates capability and the ability to collaborate with multi-disciplinary teams around a common purpose.
Strong analytical, organizational, and project management skills, with the ability to manage multiple priorities simultaneously.
At least 2 years of experience in procurement operations, vendor master data management, P2P processes, compliance, controls, or a shared services environment.
Proficient in Microsoft Office applications; experience with ERP systems is preferred.
Ability to resolve issues in a timely and effective manner.
Highly motivated with a proactive approach to problem‑solving.
Strong time management and prioritization skills.
Consistently demonstrates clear and concise written and verbal communication.
Procurement qualification or equivalent experience is highly desirable.