Processor Payments Operations - HK Payments

HSBC; Quezon City; On-site; PHP 502,000 - 837,000; Full time

Job summary

HSBC is seeking an experienced Processor Payments Operations professional to join our HK Payments team in the Philippines. The role focuses on timely and accurate settlement of trades, handling discrepancies, and coordinating with banks to resolve issues.

The ideal candidate will have strong SWIFT and payment-process knowledge, excellent English communication skills, and the ability to respond swiftly to internal and external clients. Immediate local right to work is preferred.

Qualifications

• Good judgement and decision-making skills.
• Knowledge of SWIFT instructions and payment processes.
• Excellent written and verbal English communication.

Responsibilities

• Ensure all trades are settled accurately and within stated deadlines.
• Ensure all failed trades / discrepancies / un-reconciled breaks are followed up promptly.
• Follow up independently with nostro, correspondent banks or related parties for amendment or non-receipt of payment instructions.
• Reply and attend to enquiries/feedback for internal/external clients.

Skills

Judgement & Decision-Making

SWIFT Knowledge

English Communication

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Processor Payments Operations - HK Payments

You'll Do:

• Ensure all trades are settled accurately and within stated deadlines.
• Ensure all failed trades / discrepancies / un-reconciled breaks are followed up promptly.
• Follow up independently with nostro, correspondent banks or related parties for amendment or non-receipt of payment instructions.
• Reply and attend to enquiries/feedback for internal/external clients.

To be successful in this role, you should meet the following requirements:

• Good judgement and decision-making skills.
• Knowledge of SWIFT instructions and payment process.
• Excellent communication skills in English, both written and verbal.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You'll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC HDPP