Print Delivery Assistant Team Leader (Day)

Hammerjack Pty Ltd; Philippines; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Day 1 HMO

Upskilling via Emapta Academy

Salary advance

Gym access

Lifestyle perks

Annual leave 20 days

Job summary

Emapta Philippines is looking for a Print Delivery Team Leader to guide daily operations for Manila and Australian teams, ensuring quality and smooth end-to-end print processes.

The role requires strong leadership for a fast-paced environment, superb English communication, and a keen eye for grammar and detail. Onsite in Ortigas with growth opportunities and global exposure.

Qualifications

• At least 1 year of relevant experience supporting or leading teams.
• Experience leading newly established or fast-paced teams.
• Excellent written and verbal English communication skills.
• Strong attention to grammar, accuracy, and detail.

Responsibilities

• Manage the daily end-to-end print process and oversee delegated mastheads.
• Ensure team adherence to established processes and quality standards.
• Deliver training and strengthen team capability as required.
• Support and guide individuals in contributing to a high-performing team.
• Model and promote a service-excellence approach.

Skills

Team leadership

English communication

Quality consciousness

Tools

Print fulfilment systems

Job description

Quality Print Operations for a Respected Media Production Company

Our client is a leading media production organization with a powerful record of informing, engaging, and connecting millions of people through trusted journalism and influential storytelling. Supported by established brands and advanced print delivery capabilities, it brings timely, relevant content to communities at scale. Its enduring audience relationships and commitment to meaningful causes reflect a culture of credibility, innovation, and public impact. Professionals contribute to high-quality media operations that help important stories reach readers every day across diverse Australian markets.

Job Description

Trusted media brands depend on seamless print fulfilment, disciplined processes, and confident teams to serve millions of readers. The Print Delivery Assistant Team Leader strengthens daily operations by guiding performance, protecting quality, and improving execution across Manila and Australia. Through Emapta, top 1% talent gains international leadership exposure, purposeful growth, and a long-term global career built around balance and impact.

Job Overview

• Employment Type: Full-time
• Work Setup: Onsite, Ortigas
• Shift: Day Shift, 9:00 AM-6:00 PM Australian Time, Consecutive Days Off (Occasional overtime for business needs)

Exciting Perks Await!

• Pioneer opportunity to help build a high-performing team from the ground up
• Competitive Salary Package
• Day 1 HMO coverage with free dependent
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Day shift schedule
• Salary Advance Program through banking partner
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Essential

• At least 1 year of relevant experience supporting or leading teams
• Experience leading newly established or fast-paced teams
• Excellent written and verbal English communication skills
• Strong attention to grammar, accuracy, and detail

Desirable

• Experience in the newspaper industry
• Familiarity with print fulfilment systems
• Lean Six Sigma certification
• Experience working with Australian teams

Key Competencies

• Build a trusted working relationship with the Team Leader to maintain aligned communication, consistent decision-making, and seamless coverage during absences
• Establish positive norms, values, and behaviors that strengthen team cohesion
• Planning and Organization: Coordinate resources, timelines, and priorities effectively
• Apply a strong understanding of industry-relevant systems, tools, and technologies
• Set and maintain exceptionally high standards for work quality and output
• Follow and reinforce established processes and quality procedures

Your Daily Tasks

Primary

• Manage the daily end-to-end print process and oversee delegated mastheads
• Ensure team adherence to established processes and quality standards
• Deliver training and strengthen team capability as required
• Support and guide individuals in contributing to a high-performing team
• Model and promote a service-excellence approach

Additional

• Identify and recommend improvements to processes, systems, and software applications to enhance performance and the client experience
• Foster a positive, inclusive, and supportive team culture
• Conduct performance evaluations, establish development goals, and provide ongoing feedback
• Work occasional overtime to support business priorities, including breaking news

Success in This Role

Within the First 30 Days

• Support team members in building confidence with systems and processes
• Establish strong working relationships across the Manila and Australian teams
• Develop a solid understanding of print delivery technology and operations

Within the First 90 Days

• Coach and mentor team members to improve performance and productivity
• Confidently facilitate daily stand-ups and team meetings for Manila operations
• Integrate effectively with the print delivery leadership team

Within the First Year

• Confidently manage a busy team while demonstrating a strong understanding of print fulfilment
• Develop familiarity with the daily news cycle and manage increasingly complex scenarios
• Consistently prioritize operational excellence, process compliance, and superior quality standards

Join the Top 1% Talent. A better career. A better life.

At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world-class standards, and grow in an environment designed for long-term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.