Print Ads/Graphic Design Support Specialist (Onsite)

SupportNinja; Hinoba-an; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive compensation

Retirement Savings Program withCompany

Life Insurance

Paid time off

Job summary

SupportNinja in Clark, Pampanga is seeking a Customer Service Representative I (Print Ads/Graphic Design) to assist customers with product information, process orders, and ensure satisfaction. This onsite role requires a background in print ads/graphic design and excellent communication in English.

You'll handle inquiries via chat, email, and phone, document interactions in Salesforce, and collaborate with teams to resolve issues. The position offers competitive compensation and benefits.

Qualifications

• Graduate of an Associate or Bachelor’s degree; undergraduates are welcome to apply.
• 1-2+ years in a customer service role with voice calls is a plus.
• Strong phone handling and active listening skills.

Responsibilities

• Performs basic to advanced customer service duties: product inquiry, billing support, cancellations, refunds.
• Responds to inquiries via chat, email, and phone.
• Communicates with customers and provides product information and availability.

Skills

Print ads/graphic design background

Excellent communication

CRM systems familiarity

Education

Associate or Bachelor's degree

Job description

SupportNinja in Clark, Pampanga is seeking a Customer Service Representative I (Print Ads/Graphic Design) to assist customers with product information, process orders, and ensure satisfaction. This onsite role requires a background in print ads/graphic design and excellent communication in English.

You'll handle inquiries via chat, email, and phone, document interactions in Salesforce, and collaborate with teams to resolve issues. The position offers competitive compensation and benefits.