Principal consultant (Payroll Technical)

Healthtech Inc; Philippines; On-site; PHP 2,104,630 - 3,607,937; Full time

Job summary

Healthtech Inc is looking for a Principal Consultant (Payroll Technical) based in the Philippines. This role involves providing senior-level technical leadership and application support for clients in Infor CloudSuite and Lawson S3 Payroll environments. Responsibilities include system stability, integration management, incident resolution, and collaborating with client IT teams. The ideal candidate has over 8 years of experience in similar roles and possesses strong analytical, troubleshooting, and communication skills. This position offers a full-time schedule and the ability to work U.S. hours.

Qualifications

• 8+ years of experience supporting Infor CloudSuite and Lawson S3 (v10) in production.
• Strong hands-on experience with Infor CloudSuite and Lawson S3 Payroll.
• Ability to analyze job and integration logs for troubleshooting.

Responsibilities

• Serve as the technical lead for Infor CloudSuite and Lawson S3 Payroll.
• Provide day-to-day technical application support.
• Manage incident resolution and communications.

Skills

Infor CloudSuite support

Lawson S3 Payroll support

Incident management

Data analysis

Troubleshooting skills

Microsoft Office Suite proficiency

Education

Bachelor's degree or equivalent technical experience

Job description

Principal consultant (Payroll Technical) page is loaded## Principal consultant (Payroll Technical)locations: Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R5599Make a difference. Be happy. Grow your career.The Principal Consultant – ERP Services (Infor / Lawson Technical Services) provides senior-level technical leadership and application support for clients operating within Infor CloudSuite (FSM, HRT) and Infor Lawson S3 Payroll (Single Tenant) environments. This role serves as a technical subject matter expert responsible for system stability, integrations, interfaces, environment management, incident resolution, and Infor release coordination. The Principal Consultant works closely with client IT teams, client technical and functional resources, and Infor Support to maintain reliable ERP operations and ensure technical readiness across production and non-production environments. This role supports ongoing system operations and optimization and does not include functional processing, end-user training, or business configuration activities.### Key ResponsibilitiesThe Principal Consultant, ERP Services-Infor, will have the following responsibilities, which include but are not limited to:* Serve as the technical lead for Infor CloudSuite (FSM, HRT) and Lawson S3 Payroll across production and non‐production environments* Provide day-to-day technical application support, including system health monitoring, scheduled jobs, batch processing, and background services* Lead incident management by troubleshooting issues through application, job, and integration log analysis, and coordinating with Infor Support for escalation and root cause resolution.* Monitor and support integrations, IPA flows, interfaces, and extensibility* Support Infor CloudSuite release management, including technical testing of patches, fixes, and upgrades* Manage Infor service requests and communications, including data copies, restores, environment administration, and platform requests* Perform ongoing environment and application data management, including print file purging and scheduled processing* Develop, maintain, and support technical reports, interfaces, and extensions* Partner with client IT leadership and Nordic delivery teams to provide technical guidance, operational insights, and platform risk mitigation* Translate complex technical issues into clear, actionable guidance for technical and non‐technical stakeholders* Demonstrate and embody Nordic’s maxims### skills and experience* Bachelor’s degree or equivalent technical experience required* 8+ years of experience supporting Infor CloudSuite and Lawson S3 (v10) in live production environments* Strong hands-on technical experience supporting Infor CloudSuite (FSM, HRT) and Lawson S3 Payroll* Demonstrated experience managing integrations and IPA flows, with responsibility for interface monitoring, job scheduling, batch processing, and system monitoring.* Ability to analyze applications, job, and integration logs to determine and resolve root causes* Familiarity with Infor Support processes, ticketing systems, and release cycles* Strong analytical, troubleshooting, and problem resolution skills* Proven ability to manage and prioritize multiple incidents and service requests in a fast-paced environment* Proficient with Microsoft Office Suite, particularly Excel for data analysis and reconciliation* Strong written and verbal communication skills with both technical and non‐technical stakeholders* Ability to work independently while collaborating effectively with client and internal technical teams* Strong attention to detail### ADDITIONAL DETAILS* Ability to work U.S. hours**Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.**locations: Philippinestime type: Full timeposted on: Posted Today