Presales Solution Design Specialist — Hybrid

Ingram Micro Philippines BPO LLC; Manila; Hybrid; PHP 700,000 - 900,000; Full time

Job summary

Ingram Micro Philippines BPO LLC in Metro Manila is seeking an experienced pre-sales professional to understand a customer's business and analyze their system and product needs.

You will provide pre-sales technical support for development and implementation of complex products, explain policies, train junior staff, and work with limited supervision on moderately difficult assignments.

Qualifications

• Two-year college degree or equivalent experience with at least 3 years in the functional area.
• Or a high school diploma with 5 years functional experience.
• Substantial understanding of the job and applies knowledge to a wide range of tasks.

Responsibilities

• Gains an understanding of customer’s business and analyzes their system and product needs.
• Provides pre-sales technical support for development and implementation of complex products.
• Explains practices, procedures and policies to reach agreement with others outside of the job area.
• Mentors junior staff and may act as a lead on moderately difficult assignments.

Skills

Pre-sales experience

Customer needs analysis

Technical support

Mentoring

Education

Two-year college degree or equivalent experience

High School Diploma or equivalent with 5 years functional experience

Job description

Ingram Micro Philippines BPO LLC in Metro Manila is seeking an experienced pre-sales professional to understand a customer's business and analyze their system and product needs.

You will provide pre-sales technical support for development and implementation of complex products, explain policies, train junior staff, and work with limited supervision on moderately difficult assignments.