Sales Tech Support Specialist - After-Sales & Pre-Sale

Phil-FIRST Human Resources and Services Inc.; Manila; On-site; PHP 167,400 - 223,200; Full time

Job summary

A recruitment agency in the Philippines seeks a Sales Technician for various locations including Greenhills and Pasig. The role requires 1-3 years of experience in after-sales technical support. Responsibilities include providing technical assistance to clients, enhancing customer satisfaction, and collaborating with team members. Candidates must have a vocational or senior high school diploma and proficiency in CRM and Salesforce. This is a full-time on-site position with a salary of ₱15-20K monthly.

Qualifications

• 1-3 years of experience in after-sales technical support or related field.
• Strong problem-solving skills and a customer-centric mindset.
• Ability to effectively communicate and enhance customer satisfaction.

Responsibilities

• Provide expert technical assistance to client post-sale.
• Collaborate with team members to improve service offerings.
• Maintain detailed records of support interactions.

Skills

Customer Relationship Management

Salesforce

Teamwork

Sales Training

Excellent Communication Skills

After-Sales Technical Support

Pre-Sale Technical Support

Education

Vocational/High/Senior High School related to the field

Job description

A recruitment agency in the Philippines seeks a Sales Technician for various locations including Greenhills and Pasig. The role requires 1-3 years of experience in after-sales technical support. Responsibilities include providing technical assistance to clients, enhancing customer satisfaction, and collaborating with team members. Candidates must have a vocational or senior high school diploma and proficiency in CRM and Salesforce. This is a full-time on-site position with a salary of ₱15-20K monthly.