Pre-Sales & Customer Care Specialist

Supcart Trading Corporation.; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service-focused company based in Metro Manila is seeking an enthusiastic Customer Service Representative. You will be the friendly voice of the company, handling inquiries, resolving concerns, and ensuring customer satisfaction. Candidates should have 6 months to 1 year of experience in customer service, excellent communication, and problem-solving skills. This role offers an opportunity to work in a fast-paced, team-oriented environment.

Qualifications

• 6 months - 1 year of experience in customer service or a related role.
• Ability to handle inquiries via phone, email, and chat with professionalism.
• Strong attention to detail and record-keeping skills.

Responsibilities

• Handle inquiries, resolving concerns and ensuring customer satisfaction.
• Process orders, update accounts, and manage service requests.
• Build long-term relationships with customers.

Skills

Communication skills

Problem-solving abilities

Interpersonal skills

Job description

A customer service-focused company based in Metro Manila is seeking an enthusiastic Customer Service Representative. You will be the friendly voice of the company, handling inquiries, resolving concerns, and ensuring customer satisfaction. Candidates should have 6 months to 1 year of experience in customer service, excellent communication, and problem-solving skills. This role offers an opportunity to work in a fast-paced, team-oriented environment.