Pre-Sales Customer Service Representative

MJ Motorcycle Shop; Batangas City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local motorcycle retail shop in Batangas City is looking for a customer service representative to engage with potential customers and support the sales team. Responsibilities include understanding customer needs, presenting product features, and providing solutions to client queries. The ideal candidate is a fresh graduate or student with a diploma in a relevant field, proficient in English, and has excellent customer service and organizational skills. This role offers an office environment and standard working hours, with potential for remote work.

Qualifications

• Fresh graduate or student eager to learn in a professional environment.
• Positive attitude, adaptability, strong communication skills, and teamwork-oriented.

Responsibilities

• Engage with potential customers to understand their needs and requirements.
• Present product features and benefits effectively to clients.
• Support sales team in preparing proposals and presentations.
• Address client queries and provide timely solutions.
• Collaborate with technical teams to tailor solutions for clients.
• Build and maintain strong relationships with prospective clients.
• Assist customers pre-sales, provide product information, and address inquiries.

Skills

Proficient in English

Excellent customer service

Strong organizational skills

People skills

Education

Diploma in Business, Communication, or related field

Job description

MJ Motorcycle Shop

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Job Description

• Engage with potential customers to understand their needs and requirements.
• Present product features and benefits effectively to clients.
• Support sales team in preparing proposals and presentations.
• Address client queries and provide timely solutions.
• Collaborate with technical teams to tailor solutions for clients.
• Build and maintain strong relationships with prospective clients.

Qualifications

• Educational Qualifications:
  • Diploma in Business, Communication, or related field.
• Experience Level:
  • Fresh graduate or student eager to learn in a professional environment.
• Skills and Competencies:
  • Proficient in English, excellent customer service, strong organizational and people skills.
• Qualities and Traits:
  • Positive attitude, adaptability, strong communication skills, and teamwork-oriented.

Responsibilities and Duties

• Assist customers pre-sales, provide product information, and address inquiries.

Working Conditions

• Office environment, standard working hours, potential for remote work.

English Language Customer Service Organizational Skills People Skills

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