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Satellite Office seeks a GK POS Developer to design, develop, and support the GK POS platform across our global store network. You will work remotely with a USA-based sporting goods company and collaborate with business stakeholders, store operations, and software teams.
The role requires 5+ years in Retail/POS, strong Java/J2EE, Spring Boot, REST APIs, Node.js, and expertise in POS integrations with ERP/OMS and payments.
Shift Schedule: Graveyard (11pm-8am)
Work setup: remote
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
Our awesome client, a leading sporting goods company based in the USA is looking for a POS Developer to be part of their team.
The organization is seeking a GK Developer who will be responsible for the design, development, and support of our GK POS (Store Commerce) platform across our retail store network.
As a part of the technology team, this role involves working closely with business stakeholders, store operations, and software team members in designing, implementing, and supporting point-of-sale solutions that support our retail, ecommerce, and store operations.
This individual will play a critical role in designing, implementing, and supporting our GK POS / GK Retail Store Commerce platform, ensuring reliable point-of-sale operations, integrations, and production support across our retail store network
This is a full-time, hands-on technical role requiring strong knowledge of retail POS systems, store operations, and production support processes
Design, develop, and maintain GK POS / GK Retail Store Commerce solutions supporting transaction processing, payments, returns, promotions, and receipts
Lead production support efforts, including incident management, major incident handling, root cause analysis (RCA), and problem management
Develop and maintain integrations between GK POS and ERP, OMS, payment gateway, and eCommerce platforms
Collaborate with business stakeholders, store operations, and engineering teams to identify and document requirements for system enhancements and integrations
Troubleshoot complex production issues through log analysis and system diagnostics
Coordinate with vendors, architects, and engineering teams, and manage escalations with clear communication during critical incidents
Drive operational excellence, SLA adherence, RCA quality, and continuous improvement initiatives
Bachelor’s or master’s degree in computer science, Information Technology, or related field is required.
5+ years of experience in Retail/QSR POS systems and store operations is required.
Strong GK POS/ Other POS technical and functional expertise, with hands-on experience in GK POS / GK Retail Store Commerce/ Other POS, is required.
Hands-on experience with Java/J2EE, Spring Boot, REST APIs, Microservices, and SQL.
Experience with Node.js is required to support and maintain our existing custom Node.js applications
Deep understanding of POS architecture, transaction processing, payments, returns, promotions, receipts, and recovery workflows.
Experience with POS integrations including ERP, OMS, payment gateway, and eCommerce platforms.
Strong production support background, including incident management, major incident handling, root cause analysis (RCA), problem management, and release/defect triage.
Experience with Vue.js, JavaScript, or TypeScript for frontend development is a plus.
Knowledge of omnichannel retail operations is a plus.
Experience with AWS, Azure, or Google Cloud Platform cloud environments is a plus.
Exposure to monitoring and observability tools such as Grafana, Dynatrace, Splunk, or CloudWatch is a plus.
Familiarity with Agile delivery methodologies and functional architecture is a plus.
Experience with Kubernetes, Docker, and containerized application support is a plus.
Excellent stakeholder management, communication, and problem-solving skills.