PMS Project Coordinator: Elevator Maintenance Excellence

VTSA Lifts Philippines; Pasig; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Career growth and development

Hands-on experience with high-qualitye

Collaborative work environment

Job summary

VTSA Lifts Philippines is seeking a PMS Project Coordinator to organize, monitor, and document Preventive Maintenance Service activities. You will coordinate with clients, PMS technicians, and multiple departments to ensure timely scheduling and accurate reporting.

The role focuses on maintaining client satisfaction, precise documentation, and proactive communication across all maintenance projects, while supporting proposals and improvement initiatives within the PMS operations team.

Responsibilities

• Coordinate and monitor all PMS activities and schedules with clients.
• Serve as the primary point of contact for PMS-related client concerns, ensuring timely and professional communication.
• Handle documentation, record filing, proposal preparation, reporting, and budget requests related to PMS operations.
• Monitor and track all requests for proposals, spare parts, and callbacks, ensuring timely follow-up and completion.
• Schedule and coordinate the deployment of PMS technicians based on client needs and service timelines.
• Maintain accurate and updated records of service reports, client requests, and follow-ups.
• Facilitate coordination between PMS, warehouse, procurement, admin, and other departments for smooth workflow and resource allocation.
• Identify and escalate technical or service issues to management for immediate action and resolution.
• Recommend process and service improvements based on client feedback and operational performance.
• Support project and operations teams in preparing PMS-related proposals and documentation.
• Ensure compliance with company standards in all documentation and client communications.
• Perform other duties as may be assigned by management.

Job description

VTSA Lifts Philippines is seeking a PMS Project Coordinator to organize, monitor, and document Preventive Maintenance Service activities. You will coordinate with clients, PMS technicians, and multiple departments to ensure timely scheduling and accurate reporting.

The role focuses on maintaining client satisfaction, precise documentation, and proactive communication across all maintenance projects, while supporting proposals and improvement initiatives within the PMS operations team.