Platform Engineer II - AI-Driven Automation (Remote)

Concentrix Experts Colombia S.A.S.

Philippines

Remote

PHP 600,000 - 1,200,000

Full time

2 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Concentrix is seeking a Platform Engineer II for its Philippines-based, work-from-home team. This full-time role focuses on delivering advanced IT infrastructure, automation, and AI-enabled solutions within a global security and technology framework.

You will collaborate with the IT org to optimize platforms, scale operations, and leverage AI tools for smarter decision-making. Join a leading intelligent transformation partner and contribute to a culture of excellence, continuous learning, and

Qualifications

Demonstrated ability to multi-task, prioritize tasks, and consistently meet deadlines.
Proficient in NICE WFM and ACD systems, with scheduling or command center operations.
Self-starter with a sense of urgency, capable of working effectively under pressure.
Professional demeanor with the ability to develop and maintain strong relationships.
Excellent attention to detail and strong communication skills, both written and verbal.
Proficient in Microsoft Office Suite.
Willingness and capability to work remotely.
Minimum of 2+ years of related work experience.
Leverage AI-powered tools and automation to improve operational efficiency, decision-making, and business outcomes.
Identify opportunities to automate repetitive processes using AI technologies.
Ensure responsible, secure, and compliant use of AI technologies.
Complete all assigned, mandatory training within the timeframe provided
Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

Responsibilities

Demonstrated ability to multi-task, prioritize tasks, and consistently meet deadlines on deliverables.
Proficient in NICE WFM and ACD systems, with a strong understanding of scheduling or command center operations.
Self-starter with a sense of urgency, capable of working effectively under pressure.
Professional demeanor with the ability to develop and maintain strong relationships.
Excellent attention to detail and strong communication skills, both written and verbal.
Proficient in Microsoft Office Suite.
Willingness and capability to work remotely.
Minimum of 2+ years of related work experience.
Leverage AI-powered tools and automation to improve operational efficiency, decision-making, and business outcomes.
Identify opportunities to automate repetitive processes using AI technologies.
Ensure responsible, secure, and compliant use of AI technologies.
Complete all assigned, mandatory training within the timeframe provided
Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports