PHRN Customer Support Specialist

Cognizant; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

Cognizant Philippines is hiring a Registered Nurse (RN) to join our patient care and product support teams onsite in Metro Manila. The role emphasizes patient and customer interactions, documentation accuracy, and adherence to pharmaceutical handling requirements.

Ideal candidates have 0–2 years in BPO or healthcare, strong communication, and attention to detail. Familiarity with pharma environments is a plus. You will work full onsite shifts and contribute to global accounts.

Qualifications

• Registered Nurse with active license and healthcare experience.
• 0–2 years of BPO or healthcare experience.
• Solid communication skills and documenting product information accurately.
• Familiarity with pharma or consumer health environments is a plus.

Skills

RN

Customer communication

Attention to detail

Pharma knowledge

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• Registered Nurse (RN)
• With 0–2 years of BPO or healthcare experience
• Basic understanding of medicines, product packaging, device components, or storage requirements
• Ability to identify and understand product defects, device issues, or quality concerns
• Strong communication skills for guiding callers in describing product‑related problems
• Good attention to detail when documenting product information
• Familiarity with pharma, consumer health, or quality handling environments is an advantage
• Contact center or customer‑facing experience is beneficial.
• Flexibility to work shifting schedules and adapt to process or regulatory updates
• Amenable to work on Full Onsite setup

Why Join Us:

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.