Clinical Support Specialist | PHRN

Cognizant Technology Solutions Philippines Inc.; Cebu City; On-site; PHP 420,000 - 520,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is seeking a Registered Nurse (RN) for our healthcare BPO team in Cebu City.

Candidates should have at least 1 year of Healthcare BPO experience and bedside clinical exposure, with a basic understanding of medicines, packaging, device components, or storage requirements. The role emphasizes strong communication, meticulous documentation of product information, and adaptability to shifting schedules and regulatory updates.

Qualifications

• Minimum 1 year Healthcare BPO experience.
• Clinical bedside experience is required.
• Basic understanding of medicines, packaging, device components or storage requirements.
• Ability to identify and understand product defects, device issues or quality concerns.
• Strong communication skills for guiding callers about product-related problems.
• Good attention to detail when documenting product information.
• Familiarity with pharma, consumer health, or quality handling environments is an advantage.
• Contact center or customer-facing experience is beneficial.
• Flexibility to work shifting schedules and adapt to process or regulatory updates.
• Amenable to full onsite setup.

Skills

Healthcare BPO Experience

Clinical Bedside Experience

Strong Communication Skills

Attention to Detail

Regulatory Adaptability

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• Registered Nurse (RN)

• Minimum 1 year Healthcare BPO Experience and Clinical Bedside experience

• Basic understanding of medicines, product packaging, device components, or storage requirements

• Ability toidentifyand understand product defects, device issues, or quality concerns

• Strong communicationskills for guiding callers in describing product‑related problems

• Good attention to detail when documenting product information

• Familiarity with pharma, consumer health, or quality handling environments is an advantage

• Contact center or customer‑facing experience is beneficial.

• Flexibility to work shifting schedules and adapt to process or regulatory updates

• Amenable to work on Full Onsite setup

Why Join Us?

At Cognizant, we don’t just offer jobs— we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.

• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well‑being is prioritized through strong benefits and work-life balance.

• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.