Pharmacy Support Agent - Hybrid (Voice & Blended)

Nezda Technologies, Inc.; Philippines; Hybrid; PHP 240,000 - 300,000; Full time

Job summary

Nezda Technologies, Inc. is hiring a Pharmacy Call Center Representative to join our healthcare team in Taguig. You will provide customer support through voice and blended interactions and assist customers with pharmacy-related concerns.

We value at least 2 years of BPO/Contact Center experience in a voice or blended role, strong English communication, and readiness for a hybrid setup (3D onsite | 2D WFH after training). Experience in Healthcare, Claims, or Insurance is a plus.

Qualifications

• At least 2 years of BPO/Contact Center experience in a voice or blended role.
• Strong English communication skills.
• Experience in Healthcare, Claims, or Insurance is an advantage.
• Must have at least 2 years of tenure with each employer.

Responsibilities

• Provide customer support through voice/blended interactions
• Assist customers with pharmacy-related concerns

Skills

BPO experience

Voice/Blended support

English communication

Healthcare knowledge

2+ years tenure with each employer

Education

High School Graduate

Job description

Nezda Technologies, Inc. is hiring a Pharmacy Call Center Representative to join our healthcare team in Taguig. You will provide customer support through voice and blended interactions and assist customers with pharmacy-related concerns.

We value at least 2 years of BPO/Contact Center experience in a voice or blended role, strong English communication, and readiness for a hybrid setup (3D onsite | 2D WFH after training). Experience in Healthcare, Claims, or Insurance is a plus.