BPO - CSR | Taguig | Open for HS Graduate | Virtual Hiring Process Only

Nezda Technologies, Inc.; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Nezda Technologies, Inc. in the Philippines is seeking a Pharmacy Call Center Representative to join our healthcare team.

You will provide customer support through voice/blended interactions and assist customers with pharmacy-related concerns. Ideal candidates have at least 2 years of BPO/Contact Center experience in a voice or blended role, healthcare/claims/insurance exposure is a plus, and strong English communication skills.

Qualifications

• At least 2 years of BPO/Contact Center experience in a voice or blended customer support role.
• Experience in Healthcare, Claims, or Insurance is an advantage.
• Strong English communication skills.

Responsibilities

• Provide customer support through voice/blended interactions.
• Assist customers with pharmacy-related concerns.

Skills

Strong English communication

Education

High School Graduate

Job description

About the role

Pharmacy Call Center Representative to join our healthcare team. You will provide customer support through voice/blended interactions and assist customers with pharmacy-related concerns.

Key responsibilities

• Provide customer support through voice/blended interactions

• Assist customers with pharmacy-related concerns

About you

• At least 2 years of BPO/Contact Center experience in a voice or blended customer support role

• Experience in Healthcare, Claims, or Insurance is an advantage

• Strong English communication skills

• At least High School Graduate

• Must have at least 2 years of tenure with each employer