Pharmacy Call Center Agent — Hybrid (WFH after training)

Nezda Technologies, Inc.; Taguig; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Hybrid work setup

Fixed weekends off

Job summary

Nezda Technologies, Inc. is hiring a Pharmacy Call Center Representative in Taguig. You will join a healthcare team and provide customer support through voice and blended interactions, handling pharmacy-related inquiries while ensuring customer satisfaction.

The role requires a minimum of 2 years in BPO/Contact Center, with strong English communication, and a High School diploma or equivalent. Hybrid setup with 3D onsite and 2D WFH after training, fixed weekends off, and broader exposure to

Qualifications

• At least 2 years of BPO/Contact Center experience in a voice or blended role.
• Experience in Healthcare, Claims, or Insurance is an advantage.

Responsibilities

• Provide customer support through voice/blended interactions
• Assist customers with pharmacy-related concerns

Skills

BPO/Contact Center experience

English communication

Education

High School diploma or equivalent

Job description

Nezda Technologies, Inc. is hiring a Pharmacy Call Center Representative in Taguig. You will join a healthcare team and provide customer support through voice and blended interactions, handling pharmacy-related inquiries while ensuring customer satisfaction.

The role requires a minimum of 2 years in BPO/Contact Center, with strong English communication, and a High School diploma or equivalent. Hybrid setup with 3D onsite and 2D WFH after training, fixed weekends off, and broader exposure to