Pharmacy Assistant

KPFC Health Network; Mandaluyong; On-site; PHP 167,000 - 290,000; Full time

Job summary

KPFC Health Network is seeking a detail-oriented team member to assist pharmacists in day-to-day operations, including medicine handling, inventory control, and customer service. The role supports medical missions, community outreach, and ensures a clean, compliant pharmacy environment.

You'll work under supervision of the Pharmacist, maintaining records, safeguarding confidentiality, and contributing to safe, efficient pharmacy services for patients and healthcare staff in Mandaluyong, Metro

Qualifications

• Experience or training in pharmacy operations or inventory management.
• Knowledge of medicine handling, storage, labeling, and documentation procedures.
• Commitment to following pharmacy policies, procedures, safety standards, and regulatory requirements.
• Professional, courteous, and responsive approach when assisting patients and staff.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Receive, inspect, verify, organize, label, and store medicines and supplies.
• Assist Pharmacist with preparation, dispensing, and release of prescriptions.
• Support operations during medical missions and community outreach.
• Maintain cleanliness, hygiene, and safety in the pharmacy.
• Monitor stock levels and report low or expired items.
• Perform stock counts, reconciliation, and accurate documentation.
• Encode sales transactions and inventory movements.
• Assist with deliveries and verify product information against documents.
• Report medication incidents or discrepancies to Pharmacist or supervisor.
• Collaborate with pharmacy team to support efficient operations.

Skills

Pharmacy operations

Inventory management

Healthcare support

Attention to detail

Regulatory compliance

Confidentiality

Communication

Teamwork

Time management

Professionalism

Job description

About the role

Support the Pharmacist in delivering efficient, safe, and compliant day-to-day pharmacy operations. This role contributes to medicine handling, inventory control, customer and patient service, documentation, regulatory compliance, and healthcare activities, including medical missions and community outreach programs. The position works under the direction and appropriate supervision of the Pharmacist and supports a clean, organized, professional, and service-focused pharmacy environment.

Key responsibilities

• Receive, inspect, verify, organize, label, and properly store medicines, medical supplies, and other pharmaceutical products in accordance with established procedures.
• Assist the Pharmacist with the preparation, processing, dispensing, distribution, and release of prescriptions, orders, and pharmaceutical products within the scope of assigned duties.
• Support pharmacy operations during medical missions, community outreach programs, and other healthcare-related activities.
• Maintain pharmacy cleanliness, sanitation, orderliness, hygiene, infection prevention, and workplace safety standards.
• Monitor product availability and promptly report low-stock, fast-moving, critical, unavailable, damaged, expired, or non-conforming items.
• Conduct physical inventory counts, stock reconciliation, inventory monitoring, and accurate documentation of stock movements.
• Monitor expiration dates and apply the FEFO (First-Expiry, First-Out) principle where applicable.
• Assist with receiving deliveries by verifying product descriptions, quantities, batch or lot numbers, expiration dates, and related information against delivery and purchase documents.
• Assist with the segregation and handling of expired, damaged, recalled, or non-conforming products in accordance with established procedures.
• Provide courteous and professional assistance to customers, patients, healthcare professionals, and other stakeholders.
• Attend to basic customer and patient inquiries, refer medication-related or clinical concerns to the Pharmacist, and provide general product information within the scope of the position.
• Safeguard the confidentiality and privacy of customer, patient, prescription, and pharmacy-related information.
• Maintain, organize, and update pharmacy records, inventory documents, transaction records, prescriptions, forms, reports, and other required documentation.
• Accurately encode sales transactions, inventory movements, product information, and other pharmacy-related data.
• Assist with documents required for pharmacy operations, audits, inspections, accreditation, regulatory compliance, and routine reporting.
• Immediately report medication-related incidents, product discrepancies, customer complaints, suspected errors, and other operational concerns to the Pharmacist or immediate supervisor.
• Support the preparation, organization, transport, distribution, and inventory monitoring of medicines and medical supplies for medical missions.
• Maintain accurate documentation and accountability of medicines and supplies issued during field activities.
• Work collaboratively with the Pharmacist, pharmacy personnel, healthcare teams, and other departments to support efficient pharmacy operations.
• Assist with pharmacy programs, operational initiatives, inventory activities, audits, inspections, and other company or healthcare-related activities as required.
• Perform other related duties reasonably assigned by the Pharmacist, Pharmacy Manager, or Management.

What we're looking for

• Relevant experience or training in pharmacy operations, inventory management, healthcare support, or a related field.
• Knowledge of medicine and pharmaceutical product handling, storage, labeling, and documentation procedures.
• Strong attention to detail and the ability to maintain accurate inventory and transaction records.
• Commitment to following pharmacy policies, standard operating procedures, quality standards, safety protocols, and applicable regulatory requirements.
• Professional, courteous, and responsive approach when assisting patients, customers, healthcare professionals, and colleagues.
• Ability to maintain confidentiality and handle sensitive pharmacy and patient information appropriately.
• Good organizational, communication, teamwork, and time-management skills.
• Ability to work under the direction and supervision of a Pharmacist and contribute effectively during medical missions and community healthcare activities.
• Integrity, accountability, professionalism, respect, and willingness to support a clean, safe, and organized pharmacy environment.