People Technology Analyst (EMEA)

N-able Technologies Ltd.; Taguig; Hybrid; PHP 550,000 - 850,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

Stock purchase plan

Pension plan

Pantry allowance

Internet allowance

Per diems

Giving program

Learning program

3-day hybrid

Job summary

N-able Technologies Ltd. in Metro Manila is seeking a People Technology Analyst to deliver technical support for HRIS across core data, time management, talent processes, and compensation. You will analyze current processes and collaborate with stakeholders to improve system functionality and data quality.

The role involves designing reports and dashboards, testing releases, and enabling end-user adoption while partnering with People teams and vendors to drive efficiency and compliance.

Qualifications

• Bachelor's degree in a related field is required.
• Experience with HRIS platforms, including SuccessFactors, is preferred.
• Strong analytical, communication, and problem-solving skills.
• Ability to work with diverse teams and stakeholders.

Responsibilities

• Configure and maintain HRIS systems, including enhancements, fixes, upgrades, testing.
• Troubleshoot system issues and provide user support.
• Design, develop, and maintain reports and dashboards for People insights.
• Develop and execute test scenarios and support UAT.
• Provide training and documentation for People professionals.
• Collaborate with stakeholders and vendors to implement solutions and drive adoption.
• Drive continuous improvement and SOX compliance.

Skills

Analytical thinking

Communication skills

Learning agility

Attention to detail

HRIS knowledge

Excel proficiency

Education

Bachelor's degree

Tools

HRIS platforms (SuccessFactors)

Job description

Why N-able

IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!

The People Technology Analyst provides technical support for human capital management (HCM) / People systems across all functions and platforms, including core data, time management, talent acquisition, performance, learning, benefits, and compensation. The People Technology Analyst supports People system functions and drives department system implementations to support overall business needs. This role serves as the technical point-of-contact for assigned functional areas. The People Technology Analyst develops test scripts, defines configuration change requests, and prepares configuration change documents, while applying problem-solving skills and reasoning to respond to questions, resolve reported issues, etc. The People Technology Analyst works closely with stakeholders to analyze and document current processes and procedures, while taking a consultative approach to improving business efficiency and system functionality.

What You’ll Do

• Configure and maintain HRIS systems, including enhancements, fixes, compliance requirements, upgrades, testing, validation, and overall system performance.
• Troubleshoot system issues, conduct root-cause analysis, recommend and implement solutions, and provide functional expertise, guidance, and user support.
• Design, develop, and maintain reports, dashboards, analytics, data integrations, and People insights to support business needs.
• Develop and execute test scenarios, perform system and end-to-end testing, validate new releases, and support user acceptance testing activities.
• Provide training, documentation, and support materials for People professionals, managers, employees, and business users, including handling data and information requests.
• Collaborate with People teams, business stakeholders, technical teams, and third-party vendors to gather requirements, implement solutions, ensure successful adoption, and support related systems such as background screening and E-Verify.
• Drive continuous improvement by optimizing processes, ensuring SOX compliance, leveraging best practices across People functions, contributing to technical documentation, and mentoring less experienced analysts.

What You’ll Bring

• Demonstrates strong analytical thinking, curiosity for uncovering insights from data, and advanced problem-solving skills with a focus on continuous improvement.
• Possesses excellent written, verbal, interpersonal, and customer service skills, with the ability to work effectively across diverse teams and organizational levels.
• Able to quickly learn new tools, navigate ambiguity, challenge existing practices constructively, and adapt to changing business needs.
• Maintains a high level of attention to detail, manages confidential information responsibly, and applies a thoughtful end-to-end approach to problem-solving.
• Has strong knowledge of People processes, functions, systems, analytics, organizational structures, and related data elements.
• Experience with People technology platforms, system implementations, and HRIS solutions, including SuccessFactors, is preferred; process improvement experience is an advantage.
• Holds a bachelor's degree (or equivalent experience) and demonstrates proficiency in Microsoft Office applications, particularly advanced Excel functions.

Purple Perks

• Medical and dental insurance
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Employee Stock Purchase Program
• Pension with company-contribution
• Monthly grab & go onsite pantry allowance
• Monthly internet allowance
• De Minimis - monthly allowance
• FuN-raising opportunities as part of our giving program
• N-ablite Learning - custom learning experience as part of our investment in you
• The Way We Work - hybrid working model of 3 days a week in-hub collaboration

About N-able

At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.