People Systems Manager (Workday)

NCC Group Philippines; Manila; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Transportation and rice allowances

Night differential, overtime pay and</

13th-month pay and performance-based-b

Day-1 HMO healthcare coverage for you

Group life insurance, accidental death

Employee Assistance Program (EAP)

Generous vacation and sick leave

Company share plan & Sharesave

Job summary

NCC Group Philippines is seeking an experienced People Systems Manager to oversee Workday and other HRIS platforms. You will lead a team of 5 Workday HCM Analysts, drive project roadmaps, coordinate releases, and ensure high service levels across global users.

The role requires strong Workday expertise, a certification, and 8 years' experience, including 3 years in people management. This hybrid position based in Taguig/Manila offers growth, strong benefits, and collaboration across NCC.

Qualifications

• Workday HCM Core / HCM Fundamentals certification is required.
• 8 years total experience.
• 5+ years Workday; Experience in similar HRIS system will be vetted.
• 3 years directly managing people, including coaching and performance management.

Responsibilities

• Lead Workday projects and roadmaps aligned to business objectives.
• Manage a team of 5 Workday HCM Analysts and coach them.
• Oversee BAU support for global users and HR.
• Partner with HR functional leads to understand needs and roadmap.
• Lead Workday release planning, testing, and stakeholder communication.
• Maintain process, configuration, and learning documentation.

Skills

Workday HCM

Team leadership

HR process optimization

Agile

Excel

Tools

Workday

Microsoft Excel

Job description

What we are looking for in you

Department: IT

Location: PHL Manila

Position Title: Manager, Applications Workday

Location: Taguig City, Metro Manila – 2 days per week onsite

Role Purpose

NCC Group are looking for an experienced People Systems Manager to join our team. The People Systems Manager will be responsible for overseeing the implementation, enhancement, and maintenance of the Workday platform and other minor HRIS platforms of NCC. This role requires a strategic thinker with a deep understanding of Workday HCM Functionalities and the ability to drive pro a team of HCM Analysts to achieve business goals and provide business value.

Key Responsibilities

• Lead the planning, execution, and delivery of primarily Workday projects and roadmaps aligned to business objectives.
• Lead the planning, execution, and delivery of other HRIS systems.
• Lead, manage, coach, and develop a team of 5 Workday HCM Analysts, ensuring clear objectives, effective workload management, high performance, and continuous professional development.
• Manage confidential and sensitive HR information with maturity, discretion, and sound judgement.
• Oversee BAU support for global business users and HR, including system troubleshooting, defect resolution, ad-hoc reporting support, issue triage, and support for annual HR processes.
• Own the prioritisation and allocation of Workday support, enhancement, and project work across the HCM Analyst team, ensuring service levels, business priorities, and user experience are effectively balanced.
• Act as an escalation point for complex Workday issues.
• Partner with HR functional leads to understand business needs, identify process improvements, recommend Workday solutions, and support HR technology roadmap planning.
• Lead Workday release planning and coordinate review of new features, regression testing, stakeholder communication, and adoption of relevant functionality.
• Ensure process documentation, configuration documentation, learning materials, FAQs, and support knowledge articles are maintained and kept up to date.
• Establish and monitor quality standards for Workday support, documentation, configuration, testing, and customer service.
• Drive continuous improvement across Workday processes, ways of working, support models, governance, and team capability.
• Encourage regular self-learning within the team using Workday Community and other available learning channels.
• Actively contribute to HR-wide, GTS-wide, and business transformation initiatives as required.

Minimum Requirements

• Workday HCM Core / HCM Fundamentals certification is required.
• 8 years total experience.
• 5+ years Workday; Experience in similar HRIS system will be vetted.
• 3 years directly managing people, including responsibility for coaching, performance management, workload allocation, development planning, and day-to-day leadership of a team.

Experience and Technical Skills

• Strong understanding of HR processes, HR policy, employee lifecycle processes, and the interaction between HR operations and Workday configuration.
• Experience working with multinational corporations, including supporting global HR processes, geographically dispersed stakeholders, and complex regional or country-specific requirements.
• Experience supporting projects, enhancements, testing cycles, release cycles, operational improvements, and customer service delivery improvements.
• Experience working with Agile methodologies.

Desirable Requirements

• An additional Workday HCM functional certification is desirable.
• Experience managing third-party vendors, including AMS partners, implementation partners, support providers, and other external technology suppliers.
• Strong project management skills with the ability to manage multiple priorities.
• Proficient in Microsoft Excel.
• Strong analytical and problem‑solving abilities.
• Excellent communication and interpersonal skills.

Ways of Working

• Focusing on Clients and Customers.
• Working as One NCC.
• Always Learning.
• Being Inclusive and Respectful.
• Delivering Brilliantly.

Job Benefits

• Transportation and rice allowances
• Night differential, overtime pay and holiday pay
• 13th‑month pay and performance‑based bonus plan
• Day‑1 HMO healthcare coverage for you and dependents
• Outpatient medicine reimbursement
• Group life insurance, accidental death & disability cover
• Employee Assistance Program (EAP) with 24/7 confidential counselling
• Generous vacation and sick leave, available from Day 1
• Special Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.
• Company share plan & Sharesave scheme allowing discounted share purchase through monthly savings

We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre‑employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.