People Operations Specialist

PwC Acceleration Center Manila; Quezon City; On-site; PHP 420,000 - 560,000; Full time

Job summary

PwC Acceleration Center Manila is seeking an Human Operations Associate to manage the people lifecycle, onboarding, payroll, benefits, absence management, and HR compliance. You’ll be the primary HR contact, supporting processes across Advisory, Assurance, Tax, and Business Services for diverse client projects.

You will learn and contribute to client engagements while building your skills, collaborating with teams, and growing your professional brand through firm resources and technology tools.

Qualifications

• Bachelor’s degree required.
• 1–3 years of relevant experience.
• Proficiency in spoken and written English is required.
• 2+ years’ experience in operations, shared services, data management, or related business processes.
• Microsoft Office proficiency required.

Responsibilities

• Manage employee lifecycle processes including onboarding, offboarding, and payroll administration.
• Handle employee inquiries and issues, providing resolutions or escalation as necessary.
• Coordinate staff activities to support HR operations and service delivery.
• Maintain compliance with labor laws and regulations in all HR transactions.
• Utilize HR software to manage employee data and documentation efficiently.
• Support employee engagement strategies and relations through effective communication.
• Implement process documentation and improvement initiatives to enhance HR service delivery.
• Collaborate with team members to address complex business issues from strategy to execution.
• Apply HR metrics to analyze data and inform decision-making processes.
• Uphold professional and technical standards in line with the Firm's code of conduct.

Skills

English proficiency

Onboarding experience

Operations experience

Education

Bachelor’s degree

Tools

Microsoft Office

Oracle HCM

ServiceNow

Claude

ChatGPT

Gemini

Job description

PwC Acceleration Center Manila is seeking an Human Operations Associate to manage the people lifecycle, onboarding, payroll, benefits, absence management, and HR compliance. You’ll be the primary HR contact, supporting processes across Advisory, Assurance, Tax, and Business Services for diverse client projects.

You will learn and contribute to client engagements while building your skills, collaborating with teams, and growing your professional brand through firm resources and technology tools.