People Operations Associate

PwC Acceleration Center Manila; Quezon City; On-site; PHP 320,000 - 540,000; Full time

Job summary

PwC Acceleration Center Manila is seeking a Human Operations Associate to manage the people lifecycle, payroll, benefits administration, and HR inquiries within our HR Managed Services practice. You will contribute to processing HR transactions, ensuring compliance with labor laws, and supporting client engagements across diverse teams.

The role emphasizes learning, collaborating with advisory, assurance, tax, and business services teams, and developing commercial awareness while delivering

Qualifications

• Bachelor's degree in any field.
• 1–3 years of experience.
• English proficiency required.
• Experience in operations, shared services, data management or related processes preferred.
• Microsoft Office proficiency required.

Responsibilities

• Manage employee lifecycle processes including onboarding and offboarding.
• Handle employee inquiries and provide resolutions or escalation as needed.
• Coordinate staff activities to support HR operations.
• Ensure compliance with labor laws in HR transactions.
• Utilize HR software to manage employee data and documentation.
• Support employee engagement strategies and relations through effective communication.
• Implement process documentation and improvements for HR service delivery.
• Collaborate with team to address business issues from strategy to execution.
• Apply HR metrics to analyze data and inform decisions.
• Uphold Firm conduct standards.

Skills

English proficiency

Communication

Teamwork

Education

Bachelor's degree

Tools

Microsoft Office

HR software

Oracle HCM

ServiceNow

ChatGPT

Claude

Gemini

Job description

PwC Acceleration Center Manila is seeking a Human Operations Associate to manage the people lifecycle, payroll, benefits administration, and HR inquiries within our HR Managed Services practice. You will contribute to processing HR transactions, ensuring compliance with labor laws, and supporting client engagements across diverse teams.

The role emphasizes learning, collaborating with advisory, assurance, tax, and business services teams, and developing commercial awareness while delivering