PEME Accounts Specialist: Medical Records & Scheduling

Halcyon Health Network, Inc.; Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

Halcyon Health Network, Inc. is seeking a capable Customer Service Associate to verify patient medical records, advise final status, and coordinate with Follow-up MDs and PEME Accounts Specialists for evaluation and endorsements.

You will direct patients to the cashier for test charging and monitor test results by coordinating with Testing Units to ensure timely updates and accurate documentation. Immediate start is preferred.

Qualifications

• College graduate or holder of a vocational or associate degree.
• Computer literate and proficient with standard office software.
• Excellent communication skills and telephone etiquette.
• Able to establish professional customer relations.
• Self-starter with multitasking ability.
• Pleasant personality and customer service oriented.
• Keen to details, reliable, and good time management.

Responsibilities

• Checks and verifies patient's medical record and advice for final status, pending, repeat test, or additional test and directs the patient to the cashier for charging of the test prior to undergoing the examination.
• Coordinates with Follow-up MD's and PEME Accounts Specialist by endorsing and referring a patient's medical status for evaluation, updates, and special endorsements.
• Coordinates and refers to Processing MDs for patients with expired medical records for screening, evaluation, and approval prior to the re-medical.
• Monitors and follow-up medical test results by calling and coordinating with different Testing Units for updates and reviews of Medical Doctors.

Skills

Communication skills

Telephone etiquette

Customer relations

Multitasking

Time management

Clerical skills

Education

College graduate

Vocational or associate degree

Tools

Computer literacy

Job description

Halcyon Health Network, Inc. is seeking a capable Customer Service Associate to verify patient medical records, advise final status, and coordinate with Follow-up MDs and PEME Accounts Specialists for evaluation and endorsements.

You will direct patients to the cashier for test charging and monitor test results by coordinating with Testing Units to ensure timely updates and accurate documentation. Immediate start is preferred.