PEME Account Specialist

Halcyon Marine Healthcare Systems Inc.; Makati; Vor Ort; PHP 246.000 - 402.000; Vollzeit

Zusammenfassung

Halcyon Marine Healthcare Systems Inc. in Makati City is seeking a patient services coordinator to check medical records, advise on status, and direct patients to payment steps before testing.

You will coordinate with Follow-up MDs and PEME Accounts Specialists for endorsements and with Processing MDs for screening and approvals. The role requires a college or vocational degree, strong communication, multitasking ability, and excellent clerical skills.

Qualifikationen

• College graduate or holder of a vocational or associate degree.
• Computer literate with good clerical skills.
• Excellent communication and telephone etiquette.
• Able to establish professional customer relations and multitask.
• Very good time management and detail orientation.
• Experience in medical field is a plus but not required.
• Able to start asap.

Aufgaben

• Checks and verifies patient’s medical record and advises final status before testing.
• Directs patient to cashier for test charging prior to examination.
• Co-ordinates with Follow-up MDs and PEME Accounts Specialist for status endorsements.
• Monitors test results by coordinating with Testing Units and MDs.

Kenntnisse

Communication

Telephone etiquette

Customer relations

Multitasking

Time management

Clerical skills

Attention to detail

Pleasant disposition

Customer service

Ausbildung

College diploma / Vocational / Associate

Jobbeschreibung

Description:

• Checks and verifies patient’s medical record and advice for final status, pending, repeat test, or additional test and directs the patient to the cashier for charging of the test prior to undergoing the examination.
• Coordinates with Follow-up MD’s and PEME Accounts Specialist by endorsing and referring a patient’s medical status for evaluation, updates, and special endorsements.
• Coordinates and refers to Processing MDs for patients with expired medical records for screening, evaluation, and approval prior to the re-medical.
• Monitors and follow-up medical test results by calling and coordinating with different Testing Units for updates and reviews of Medical Doctors.

Requirements:

• College graduate, or holder of a vocational or associate degree.
• Computer Literate.
• Good in communication skills and telephone etiquette.
• Able to establish professional customer relations.
• Self-starter and ability to multitask.
• Pleasing personality and customer service oriented.
• Keen to details, reliable, and good time management skills.
• Very good clerical skills.
• Experience in medical field is a plus but not required.
• Can start ASAP.