Responsibilities
- Informs, notifies and answers client inquiries through email, telephone, and other social media platforms used in communication regarding the patient’s medical status.
- Sends medical reports for client/company approval and additional requirements in case of patient’s pending medical examination.
- Facilitates endorsed rush patients by checking and monitoring endorsements through referral forms, email, and phone calls, and follow‑up patient results with various units for PEME status.
- Coordinates and sends test results to the client/company and ensures that the policy is followed prior to sending to ensure accuracy, confidentiality, and compliance.
- Coordinates with the accredited health card (HMO) agency by contacting the person in‑charge to secure approval.
Job Qualifications
- College undergraduate or graduate, or holder of a vocational or associate degree.
- Experience is an advantage but not required.
- Very good communication skills and telephone etiquette.
- Able to work under pressure and meet tight deadlines.
- Can start work immediately.
Location: Gil Puyat Ave., Makati City
Employment: Project-based 3 months
Salary Offer: Basic Salary 18,500