A staffing agency in the Philippines is seeking a project-based employee to manage client inquiries regarding medical status and coordinate medical reports. The ideal candidate should be a college undergraduate or graduate with strong communication skills and the ability to work under pressure. This role offers a basic salary of PHP 18,500 for a duration of 3 months.
Qualifications
Experience is an advantage but not required.
Able to work under pressure and meet tight deadlines.
Can start work immediately.
Responsibilities
Informs, notifies and answers client inquiries regarding medical status.
Sends medical reports for client approval and additional requirements.
Facilitates endorsed rush patients and monitors endorsements.
Coordinates and sends test results while ensuring compliance.
Contacts the health card agency to secure approval.
Skills
Very good communication skills
Telephone etiquette
Ability to work under pressure
Education
College undergraduate or graduate
Vocational or associate degree
Job description
Responsibilities
Informs, notifies and answers client inquiries through email, telephone, and other social media platforms used in communication regarding the patient’s medical status.
Sends medical reports for client/company approval and additional requirements in case of patient’s pending medical examination.
Facilitates endorsed rush patients by checking and monitoring endorsements through referral forms, email, and phone calls, and follow‑up patient results with various units for PEME status.
Coordinates and sends test results to the client/company and ensures that the policy is followed prior to sending to ensure accuracy, confidentiality, and compliance.
Coordinates with the accredited health card (HMO) agency by contacting the person in‑charge to secure approval.
Job Qualifications
College undergraduate or graduate, or holder of a vocational or associate degree.
Experience is an advantage but not required.
Very good communication skills and telephone etiquette.
Able to work under pressure and meet tight deadlines.