PEME Account Specialist

Halcyon Marine Healthcare Systems, Inc.; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

Halcyon Marine Healthcare Systems, Inc. is seeking a customer service focused Medical Records Associate to verify patient files, advise on test status, and coordinate with billing before examinations.

You will liaise with Follow-up MDs, PEME Accounts Specialists, and Processing MDs to ensure timely status updates, endorsements, and re-medical approvals.

The ideal candidate is college-educated or has an Associate degree, is computer literate, detail oriented, communicates well, and can start ASAP.

Qualifications

• College graduate or holder of a vocational/associate degree.
• Computer literate and proficient with basic office software.
• Excellent communication skills and telephone etiquette.
• Able to establish professional customer relations.
• Self-starter with multitasking and time management abilities.
• Pleasant personality and customer service oriented.
• Very good clerical skills; attention to detail is essential.
• Experience in the medical field is a plus but not required.
• Can start ASAP.

Responsibilities

• Checks and verifies patient medical records and advises on final status before examination.
• Directs the patient to cashier for test charging prior to undergoing the examination.
• Coordinates with Follow-up MDs and PEME Accounts Specialist for status endorsements.
• Coordinates with Processing MDs for expired records and re-medical screening.
• Monitors and follows up on test results by coordinating with Testing Units.

Skills

Communication

Telephone etiquette

Customer relations

multitask

Time management

Clerical skills

Detail oriented

Self-starter

ASAP start

Education

College graduate or Vocational/Associate degree

Tools

MS Office

Job description

Description

• Checks and verifies patient's medical record and advice for final status, pending, repeat test, or additional test and directs the patient to the cashier for charging of the test prior to undergoing the examination.

• Coordinates with Follow-up MD's and PEME Accounts Specialist by endorsing and referring a patient's medical status for evaluation, updates, and special endorsements.

• Coordinates and refers to Processing MDs for patients with expired medical records for screening, evaluation, and approval prior to the re-medical.

• Monitors and follow-up medical test results by calling and coordinating with different Testing Units for updates and reviews of Medical Doctors.

Requirements

• College graduate, or holder of a vocational or associate degree

• Computer Literate

• Good in communication skills and telephone etiquette

• Able to establish professional customer relations

• Self-starter and ability to multitask

• Pleasing personality and customer service oriented

• Keen to details, reliable, and good time management skills

• Very good clerical skills

• Experience in medical field is a plus but not required

• Can start ASAP