Payroll Specialist

Allegis Group; Philippines; Hybrid; PHP 1,000,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work environment (3 days in the

Hybrid work environment

Job summary

Allegis Group in the Philippines is seeking a Payroll Specialist to provide SME governance and operational support for APAC payroll countries. This senior role acts as the escalation point and final checker to ensure accuracy, compliance, and adherence to controls.

The role combines expert payroll knowledge with hands-on processing, leading RCA, documenting processes, and building capability across the payroll team. Hybrid work is available.

Qualifications

• 6+ years of payroll experience in regional, shared services, or multinational environments.
• Expertise in one or more APAC payroll jurisdictions.
• Experience managing payroll escalations and controls.
• Root cause analysis with sustainable corrective actions.
• Experience creating process documentation and training materials.
• Strong knowledge of payroll legislation, taxation, and controls.
• Excellent stakeholder management and communication.

Responsibilities

• Provide SME payroll governance and operational support for APAC countries.
• Validate payroll results, ensure accuracy, compliance, and controls.
• Lead RCA and implement preventive measures to reduce issues.
• Own payroll process docs, SOPs, maps, and governance artifacts.
• Deliver payroll training and support onboarding of new staff.
• Drive continuous improvement in processes, automation, and experience.

Skills

Payroll expertise

APAC payroll

Regulatory knowledge

Stakeholder management

Process improvement

Data analysis

Training delivery

Education

Bachelor's degree in Business/Finance

Job description

POSITION SUMMARY:

The Payroll Specialist is a senior payroll professional responsible for providing subject matter expertise, governance oversight, payroll quality assurance, and operational support across designated APAC payroll countries. The role serves as the primary escalation point for payroll matters and acts as the final checker of payroll results to ensure accuracy, compliance, and adherence to established controls.

Working with a high degree of independence, the Payroll Specialist leads root cause analysis activities, drives continuous improvement initiatives, maintains payroll documentation, and supports capability building across the payroll team. The position combines expert-level technical payroll knowledge with hands-on operational involvement to ensure payroll services are delivered accurately, compliantly, and efficiently.

DUTIES & RESPONSIBILITIES:

A. Payroll Operational Support and Subject Matter Expertise

• Participate in day-to-day payroll operations and critical payroll activities as required.
• Provide operational support during peak payroll periods, system changes, and business-critical events.
• Maintain awareness of country-specific legislative and regulatory changes and assess operational impacts.
• Serve as the recognized payroll subject matter expert (SME) for assigned countries and payroll processes.
• Provide guidance on payroll legislation, payroll controls, systems, policies, and operational practices.
• Support payroll projects, transitions, audits, and business initiatives requiring specialist payroll expertise.

B. Payroll Review, Validation and Quality Assurance

• Perform check and validation of payroll results prior to payroll sign-off.
• Ensure payroll calculations, statutory deductions and taxation, and off-cycle payments are processed accurately.
• Maintain strong payroll controls and ensure compliance with internal governance requirements and country-specific statutory obligations.

C. Payroll Escalation Management and Root Cause Analysis

• Conduct thorough root cause analysis (RCA) and corrective action planning for payroll errors, control failures, and service issues.
• Develop preventive measures and sustainable solutions to reduce recurrence of payroll issues.
• Track and monitor payroll exceptions and escalation trends to improve payroll performance and control effectiveness.

D. Process Governance and Documentation

• Own and maintain payroll process documentation, standard operating procedures (SOPs), process maps, control documentation, and governance artefacts.
• Ensure payroll documentation remains accurate, current, and audit-ready.

E. Training and Capability Building

• Develop and deliver payroll process training and knowledge transfer activities.
• Act as a process trainer for payroll team members.
• Support onboarding and training of new payroll team members.

F. Continuous Improvement and Process Excellence

• Identify opportunities to improve payroll processes, controls, efficiency, automation, and employee experience.
• Initiate and lead continuous improvement activities using data, operational insights, and best practices.
• Challenge existing processes and introduce innovative solutions while leveraging established frameworks and controls.
• Support payroll transformation, harmonization, and operational excellence initiatives.

QUALIFICATIONS:

• Bachelor's degree in business, Accounting, Finance, Human Resources, or a related field preferred.
• Minimum 6+ years of payroll experience, preferably within a regional, shared services, or multinational environment.
• Demonstrated expertise in one or more APAC payroll jurisdictions.
• Has experience managing payroll escalations, payroll controls, and issue resolution.
• Proven experience conducting root cause analysis and implementing sustainable corrective actions.
• Experience developing process documentation, training materials, and operational procedures.
• Experience reviewing and validating end-to-end payroll outputs.
• Strong knowledge of payroll legislation, statutory reporting, taxation, and payroll controls.
• Strong analytical and problem-solving skills.
• Ability to interpret payroll data and identify risks, anomalies, and trends.
• Excellent stakeholder management and communication skills.
• Strong process improvement and continuous improvement mindset.
• High attention to detail and commitment to payroll accuracy.
• Work independently with minimal supervision and exercise sound professional judgment.
• Demonstrate deep payroll expertise and apply knowledge to simple and complex situations.

OTHERS:

• Willingness to work in a hybrid work environment (At least 3 days in the office)
• Reporting to: Payroll Asst. Manager / Manager

Follow @AllegisAPAC on Instagram, to see what it's like to be part of our team.

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