Payroll Program Manager

Jobtailor; Taguig; On-site; PHP 2,400,000 - 6,000,000; Full time

Job summary

Jobtailor is seeking a seasoned Senior Global Payroll Implementation Leader in Metro Manila to drive multi-region payroll programs. You will coordinate governance, risk management, and stakeholder communications while ensuring on-time, in-scope delivery and client satisfaction.

You will oversee cross-functional teams, lead complex integrations with Workday/SuccessFactors, and manage end-to-end implementations from planning through stabilization.

Qualifications

• Graduate or Post Graduate in Accounting / Finance / Administrations/ Operations.
• MBA or Business Management skills preferred.
• 10–15 years’ overall experience, with at least 8 years of relevant hands-on experience in Payroll implementations for large organizations.
• Strong program and project management experience; PMP, Prince2, and Agile preferred.
• Experience with AI-powered analytics, automation, or intelligent payroll operations.
• End-to-end global payroll implementation knowledge, including upstream and downstream Payroll processes.
• Experience managing multi-country Payroll implementations in a shared service environment.
• Excellent communication, presentation, leadership, organization, customer service, and team-working skills.
• Strong IT and functional integration knowledge, including Workday, SuccessFactors, HRIS, payroll platforms, T&A, and HRMS modules.
• Proven capability to define, document, and roll out procedures and processes across multiple departments or groups.
• Expertise in UAT, scenario testing, payroll parallel runs, data validation, and go-live cutover.
• Ability to engage effectively with prospects or clients and position service value and scope.
• Ability to work with internal/external customers globally and/or virtually.
• Ability to develop standard implementation methodologies, tools, and templates.

Responsibilities

• Lead large-scale global payroll implementation programs across multiple regions and countries.
• Apply governance, quality assurance, issue resolution, and reporting methodologies to deliver projects on time, within scope, and within budget.
• Serve as the primary contact for client stakeholders and manage communication, expectations, and satisfaction.
• Oversee integration of payroll technology platforms with client systems, including inbound and outbound integrations.
• Manage cross-functional teams, internal resources, and third-party vendors.
• Oversee multiple country-level implementation projects and mitigate risks while ensuring compliance with global payroll regulations and standards.
• Manage the end-to-end payroll implementation lifecycle, including planning, discovery, design, configuration, testing, parallel runs, cutover, go-live, and stabilization.
• Define program goals, vision, and success metrics aligned with business strategy.

Skills

Global Payroll

Project Management

AI Analytics

Workday Integration

UAT Testing

Stakeholder Mgmt

Education

Accounting/Finance degree

MBA (preferred)

Tools

Workday

SuccessFactors

HRIS

Payroll Platforms

T&A

HRMS

Job description

• • Lead large-scale global payroll implementation programs across multiple regions and countries
• • Apply risk management, governance, quality assurance, issue resolution, and reporting methodologies to deliver projects on time, within scope, and within budget
• • Serve as the primary contact for client stakeholders and manage communication, expectations, and satisfaction
• • Oversee integration of payroll technology platforms with client systems, including inbound and outbound integrations
• • Manage cross-functional teams, internal resources, and third-party vendors
• • Oversee multiple country-level implementation projects and mitigate risks while ensuring compliance with global payroll regulations and standards
• • Manage the end-to-end payroll implementation lifecycle, including planning, discovery, design, configuration, testing, parallel runs, cutover, go-live, and stabilization
• • Manage scope and change control, build stakeholder relationships, report executive-level updates, and drive steering committee meetings
• • Develop client-facing materials for implementation-to-production transition, including training, tools, processes, contact lists, escalation procedures, and performance measures
• • Ensure customer satisfaction through project cost, schedule, and quality objectives
• • Define and report key performance measures for client satisfaction and team performance
• • Review project outcomes and implement corrective actions to improve cost, quality, and customer satisfaction
• • Interview, onboard, develop, and mentor talent and project managers
• • Define program goals, vision, and success metrics aligned with business strategy

Requirements

• Graduate or Post Graduate in Accounting / Finance / Administrations/ Operations
• MBA or Business Management skills preferred
• 10–15 years’ overall experience, with at least 8 years of relevant hands-on experience in Payroll implementations for large organizations
• Strong program and project management experience; PMP, Prince2, and Agile preferred
• Experience with AI-powered analytics, automation, or intelligent payroll operations
• End-to-end global payroll implementation knowledge, including upstream and downstream Payroll processes
• Experience managing multi-country Payroll implementations in a shared service environment
• Excellent communication, presentation, leadership, organization, customer service, and team-working skills
• Strong IT and functional integration knowledge, including Workday, SuccessFactors, HRIS, payroll platforms, T&A, and HRMS modules
• Proven capability to define, document, and roll out procedures and processes across multiple departments or groups
• Expertise in UAT, scenario testing, payroll parallel runs, data validation, and go-live cutover
• Ability to engage effectively with prospects or clients and position service value and scope
• Ability to work with internal/external customers globally and/or virtually
• Ability to develop standard implementation methodologies, tools, and templates

Core Competencies

Demonstrates expertise in leading large-scale global payroll implementations, managing cross-functional teams, and ensuring compliance with payroll regulations. Proficient in risk management, project governance, and client stakeholder communication to achieve project objectives.

Highest-signal resume keywords

• Global Payroll Implementation
• Project Management (PMP, Prince2, Agile)
• AI-Powered Analytics
• Workday and SuccessFactors Integration
• UAT and Data Validation

Hard Skills

• Payroll Implementation
• Risk Management
• Quality Assurance
• Change Control
• Data Validation
• Scenario Testing
• Payroll Parallel Runs
• Implementation Methodologies
• Performance Measurement
• Stakeholder Relationship Management

Soft Skills

• Communication
• Leadership
• Customer Service
• Organization
• Teamwork

Certifications & Qualifications

• PMP
• Prince2

Industry Keywords

• Global Payroll Regulations
• Shared Service Environment
• Implementation Lifecycle
• Client Satisfaction
• Executive-Level Reporting

Tools & Technologies

• Workday
• SuccessFactors
• HRIS
• Payroll Platforms
• T&A
• HRMS Modules