Payroll Manager

jj; Taguig; On-site; PHP 1,200,000 - 2,200,000; Full time

Job summary

Johnson & Johnson is seeking a Payroll Manager in Taguig, Philippines, to lead end-to-end payroll for a defined group of countries, ensuring accuracy and compliance with local regulations. The role requires partnering with global process owners and cross-functional teams, providing leadership to the payroll team and managing vendor performance.

You will drive process improvements, standardize methodologies, and support audits, while fostering an inclusive, high-performing culture and maintaining

Qualifications

• Minimum 7 years in payroll, HR or finance operations.
• Minimum 3 years in a management/people leader role.
• Experience in multi-country payroll operations.
• Experience overseeing payroll controls, compliance, audits, and statutory requirements.
• Ability to lead teams through change in a fast-paced, matrixed environment.
• Excellent English language written and verbal communication abilities.
• Experience with SOX/compliance preferred.
• Certifications in Payroll, Project Management, Analytics, Lean Six Sigma/Design Thinking preferred.

Responsibilities

• Manage end-to-end payroll delivery for assigned countries or processes, ensuring timely and accurate payroll processing in compliance with policy and local laws.
• Oversee payroll controls, approvals (including off-cycle payments), reconciliations, payroll accounting entries, and remittances.
• Ensure audit readiness by maintaining robust documentation and calendars.
• Support internal, external, and regulatory audits as required.
• Lead and manage a matrixed team of payroll supervisors and staff.
• Partner with global/local payroll teams on system implementations and transitions.

Skills

Payroll operations

People leadership

Stakeholder management

Analytical thinking

English proficiency

SOX knowledge

Payroll software

Tools

Payroll software

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Payroll

Job Category:

People Leader

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

Position Summary

The Payroll Manager is accountable for the end‑to‑end delivery of accurate, timely, and compliant payroll services for a defined group of countries. The role is responsible for developing and implementing standardized methodologies in partnership with Global Process Owners, business partners (Capability Center Team, when located in local country), and other cross-functional teams, serving as a regional focal for operations, project, and/or audits. The role will provide leadership and guidance to assigned team members while managing the performance of vendor partners to maintain processes that support payroll administration.

The Payroll Manager is responsible for:

1. Payroll Operations & Service Delivery

• Manage end‑to‑end payroll delivery for assigned countries or processes, ensuring timely and accurate payroll processing in compliance with company policy and local statutory requirements.
• Oversee payroll controls, approvals (including off‑cycle payments), reconciliations, payroll accounting entries, and statutory remittances.
• Ensure audit readiness by maintaining robust documentation, records, and payroll calendars.
• Support internal, external, and regulatory audits as required.

2. Stakeholder & Vendor Management

• Build strong, trusted relationships with senior country stakeholders and global partners across HR, Finance, Tax, Legal, Compliance, IT, Procurement, and Employee Relations.
• Serve as the primary escalation point for complex payroll issues, ensuring effective resolution and adherence to service commitments.
• Manage performance of third‑party payroll vendors, ensuring adherence to SLAs, operational metrics, and contractual obligations.
• Align stakeholder expectations, mediate conflicts, and balance operational priorities with business needs.

3. People Leadership & Talent Management

• Lead and manage a matrixed team of payroll supervisors and individual contributors.
• Own hiring, performance management, coaching, career development, succession planning, and resource allocation across assigned team.
• Promote a positive and inclusive work environment, fostering teamwork, and encouraging professional development.
• Foster a high‑performing, inclusive culture grounded in accountability, continuous learning, and strong customer focus.

4. Process Excellence & Continuous Improvement

• Lead payroll-related business, statutory, or compliance driven projects, ensuring delivery within scope, timeline, and budget.
• Stabilize existing payroll processes while driving continuous improvement, simplification, automation, and standardization.
• Partner with Global Payroll, Local Payroll, and Projects teams on system implementations, transitions and enhancements.
• Represent Payroll in cross‑functional initiatives and transformation programs as required.
• Perform other duties assigned by Global or Regional Leadership.

QUALIFICATIONS AND REQUIREMENTS:

• A minimum of 7 years of prior experience in Payroll, HR and/or Finance operations.
• A minimum of 3 years in a Management/People Leader role is required
• Strong experience managing multi‑country payroll operations
• Proven experience overseeing payroll controls, compliance, audits, and statutory requirements.
• Demonstrated ability to lead teams through change in a fast‑paced, matrixed environment.
• Strong analytical, decision‑making, and problem‑solving capabilities.
• Excellent English language written and verbal communication abilities, with strong presentation and facilitation skills and can speak to a diverse set of audiences
• Adaptable and capable of navigating through ambiguity & work effectively in a fast‑paced environment
• Experience in knowledge management systems and proficiency with compliance requirements (e.g. SOX, business controls, etc.) are preferred
• Certification in the following areas are preferred: Payroll, Project Management, Analytics, Lean Six Sigma/Design Thinking.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Required Skills:

Preferred Skills:

Collaboration, Compliance Management, Critical Thinking, Data Reporting, Developing Others, Financial Analysis, Financial Competence, Financial Risk Management (FRM), Inclusive Leadership, Leadership, Numerically Savvy, Operational Excellence, Payroll Audit, Payroll Processing, Payroll Reporting, Payroll Software, Quality Assurance (QA), Team Management