Payroll Associate

1PH01 Arinso International Philippines Inc; Quezon City; On-site; PHP 401,760 - 558,000; Full time

Benefits offered by this job

Health coverage

Wellbeing programs

Paid leave

Retirement plans

Learning opportunities

Job summary

Strada in Quezon City is looking for a Payroll Delivery Associate to support payroll processes and ensure compliance with legislative requirements. You will manage client queries and contribute to process improvement.

The ideal candidate will have a Bachelor's degree and 2–3 years of payroll experience, with strong MS Office skills. Benefits include health coverage, paid leave, and retirement plans.

Qualifications

• 2–3 years of experience administering Payroll or Health & Welfare/Benefits.
• Knowledge of HRIS systems is a plus.

Responsibilities

• Support Payroll delivery according to calendars and KPIs.
• Advise on client queries related to payroll and legislation.
• Ensure accurate Data Management and timely performance.

Skills

Knowledge of MS Office tools (Excel, Word, PowerPoint)

Flexibility to support a global and fast-paced environment

Attention to detail

Excellent written and verbal skills

Self-motivated and willingness to learn

Education

Bachelor's Degree or equivalent

Job description

Overview

Join us on a journey of endless possibilities. At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Position

Payroll Delivery Associate

Main Responsibilities

• Support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
• Use payroll expertise to advise upon client queries/issues and ensure a good understanding of country‑specific legislation and tasks
• Ensure Data Management is performed accurately and on time
• Respond to Tickets and Calls within SLA timescales and to a high standard
• Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation; also support the updating of DWIs
• Be proficient in using systems and tools; SOC Controls completed on time and with the necessary evidences
• Report all system issues/defects correctly and log tickets with the necessary details and evidence so Application Services and/or Products can investigate
• Highlight to Service Manager any deviations from the standard scope of service
• Recognise and handle sensitive and confidential information appropriately
• Complete all learning objectives successfully
• Record time accurately and on time
• Adhere to STRADA Security Standards
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Stay up to date with all STRADA HR announcements and communications
• Build good relationships with all lines of businesses where appropriate; update internal stakeholders, when needed, in a timely and accurate way
• Participate in projects and activities as needed and assigned

Professional & Job Experience

• Knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast‑paced environment
• Attention to detail
• Excellent written and verbal skills
• Self‑motivated and a willingness to learn

Education and Training

Essential: Bachelor's Degree or equivalent

2–3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing or other corporate environment; HRIS knowledge

Desirable Experience

Experience working with HR and payroll data

Values

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

• Health coverage
• Wellbeing programs
• Paid leave (vacation, sick, parental)
• Retirement plans
• Learning opportunities
• And more

Diversity & Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Equal Opportunity Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting our recruiter.

Authorization to Work

To be considered, you must have current and future work authorization in the country where you’re applying, without the need for visa sponsorship by Strada.