Payroll Senior Associate (Vietnamese Speaker)

1PH01 Arinso International Philippines Inc; Quezon City; On-site; PHP 780,000 - 1,560,000; Full time

Benefits offered by this job

Health coverage

Wellbeing programs

Paid leave

Retirement plans

Learning opportunities

Job summary

Strada is seeking a Payroll Senior Associate to lead Vietnam payroll end-to-end, ensuring delivery per the processing calendar and KPIs. You’ll apply payroll expertise and stay current on Vietnam-specific legislation while supporting data management and customer service activities.

Ideal candidates have a BA/BS in Accounting or HR, 2–3 years payroll experience in HR outsourcing or corporate settings, proficiency in Workday/SAP/PeopleSoft, strong MS Office skills, and fluent English plus native

Qualifications

• BA/BS in Accounting, HR, Business Administration or related field.
• 2–3 years payroll or health & welfare benefits experience in HR outsourcing or corporate.
• HRIS knowledge in Workday, SAP, or PeopleSoft preferred.
• Strong MS Office skills; detail-oriented and process-driven.
• Fluent Vietnamese and excellent English skills; team-oriented and proactive.

Responsibilities

• Independently process Vietnam payroll End to End to meet calendars and KPIs.
• Support statutory and Year End reporting per calendar and KPIs.
• Advise on client queries and country-specific legislation.
• Mentor Apprentices/Associates on Data Management or Customer Service.
• Ensure Tickets/Calls are replied to within SLA with high quality.
• Support system maintenance testing and collaborate with third parties.
• Conduct knowledge transfer sessions and maintain DWIs.
• Protect sensitive information and adhere to Strada security standards.

Skills

MS Office

Vietnamese (Native/Fluent)

English (Excellent)

Education

BA/BS in Accounting or HR or Business Administration

Tools

Workday

SAP

PeopleSoft

Job description

PAYROLL SENIOR ASSOCIATE (VIETNAM)

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

MAIN RESPONSIBILITIES

• Independently process Vietnam payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Support System Maintenance Testing Liaise and transact with Third Parties SOC Controls completed on time and with the necessary evidence
• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
• Maintenance of DWIs to ensure processes are up to date and reflective of the service
• All system issues/defects are reported correctly, and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate
• Highlight to Service Manager any deviations from the standard scope of service
• Ability to recognize and deal appropriately with sensitive and confidential information
• Time Recording to be completed accurately and on time
• Strada Security Standards are adhered and followed
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Ensure you are up to date with all Strada HR announcements and communications
• Build good relationships with all lines of businesses where appropriate
• Update internal stakeholders, when needed, in a timely and accurate way
• Participates in projects and activities as needed and assigned

REQUIRED EXPERIENCE

• Professional / Job Experience Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint Flexibility to support a global and fast paced environment Attention to detail Vietnamese Speaker (Native / Fluent) Excellent English written and verbal skills Self-motivated and a willingness to learn Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

ESSENTIAL EDUCATION AND TRAINING

• Essential BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment. HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

OUR VALUES

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

BENEFITS

These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

OUR COMMITMENT TO DIVERSITY AND INCLUSION

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

DIVERSITY POLICY STATEMENT

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

AUTHORIZATION TO WORK IN THE EMPLOYING COUNTRY

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

ADDENDUM

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

As pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.