Payments Risk Investigator I

Resume Skip; Manila; Hybrid; PHP 598,000 - 731,000; Full time

Job summary

Coinbase is a remote-first, but not remote-only company focused on increasing economic freedom. We seek a Payments Risk Analyst to review escalated accounts, identify fraud risks, and strengthen controls while collaborating with risk investigations teams.

Based in the Philippines, you will analyze fraud trends, document processes, and contribute to operational efficiency. You will work in a fast-paced environment and responsibly use AI tools to deliver quality outputs.

Qualifications

• 1+ year in payments risk, fraud analysis, or risk operations.
• Understanding of payments systems and fraud detection methodologies.
• Analytical and investigative skills to identify fraud patterns.
• Strong written and spoken English.
• BA/BS degree or equivalent practical experience.
• Ability to work in a fast-paced, in-office environment.
• Familiarity with using AI copilots and tools in daily workflows.

Responsibilities

• Review escalated customer accounts to identify fraud risks.
• Analyze fraud trends and provide insights to Payments Risk management.
• Collaborate with investigations to evaluate rule performance and risk logic.
• Support development and documentation of review processes for efficiency.
• Identify workflow inefficiencies and propose improvements to mitigate risk.
• Maintain accuracy and timeliness in fraud investigations and risk assessments.

Skills

Payments risk understanding

Analytical skills

English communication

Team collaboration

Attention to detail

AI tool usage

Education

BA/BS degree or equivalent

Tools

LibreChat

Gemini

Glean

Job description

Coinbase is a remote-first, but not remote-only company focused on increasing economic freedom. We seek a Payments Risk Analyst to review escalated accounts, identify fraud risks, and strengthen controls while collaborating with risk investigations teams.

Based in the Philippines, you will analyze fraud trends, document processes, and contribute to operational efficiency. You will work in a fast-paced environment and responsibly use AI tools to deliver quality outputs.