Customer Support Specialist II - Remote-First & AI-Driven Impact

Coinbase, Inc.; Manila; À distance; PHP 5 079 000 - 9 524 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

Quarterly in-person surges

Résumé du poste

Coinbase, Inc. is a remote-first company that aims to increase economic freedom while pushing the boundaries of finance. We seek individuals who can responsibly use generative AI and copilots in daily workflows, continuously learn as tools evolve, and deliver business‑ready outputs with measurable improvements.

In-person surges occur quarterly, with inclusive, high‑intensity collaboration. Applicants should be prepared for a fast-paced environment that values initiative, rigorous thinking, and a

Qualifications

• Ability to responsibly use generative AI tools and copilots in daily workflows.
• Continuously learn as tools evolve and apply human‑in‑the‑loop practices.
• Drive measurable improvements in efficiency, cost, and quality.

Connaissances

Generative AI

Copilots

Continuous learning

Outils

LibreChat

Gemini

Glean

Description du poste

Coinbase, Inc. is a remote-first company that aims to increase economic freedom while pushing the boundaries of finance. We seek individuals who can responsibly use generative AI and copilots in daily workflows, continuously learn as tools evolve, and deliver business‑ready outputs with measurable improvements.

In-person surges occur quarterly, with inclusive, high‑intensity collaboration. Applicants should be prepared for a fast-paced environment that values initiative, rigorous thinking, and a