Payments Risk Analyst I - Fraud Detective & Defender

Coinbase; Manila; On-site; PHP 598,000 - 731,000; Full time

Job summary

Coinbase in Manila is seeking a Payments Risk Analyst I to join the Payments Risk team as the first line of defense against payments fraud. You will own end-to-end investigations, surface insights that sharpen detection, and help drive improvements to reduce risk at scale.

The role focuses on hands-on investigation of escalated accounts, collaboration with risk teams, and building scalable review processes, with 100% work from office in a remote-first company culture.

Qualifications

• 1+ years of experience in payments risk, fraud analysis, or risk operations within financial services, fintech, or e-commerce, with demonstrated ownership of fraud case investigations.
• Hands-on experience with payments systems (ACH, wire, card networks) and fraud detection methodologies, including chargeback management and dispute resolution workflows.
• Proven investigative ability to identify fraud patterns, root causes, and systemic vulnerabilities from account-level data.
• Familiarity with blockchain analytics tools or cryptocurrency fraud trends (or demonstrated ability to ramp quickly in technical domains).
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers.
• Analyze fraud trends and patterns in payment activities, delivering actionable insights to Payments Risk leadership that improve detection accuracy.
• Partner with the Payments Risk investigations team to provide feedback on rule performance and risk logic, strengthening our automated defenses.
• Drive process improvements by identifying workflow inefficiencies and recommending changes that reduce risk exposure and increase operational throughput.
• Support the development and documentation of review processes to scale operational efficiency as transaction volumes grow.

Skills

Payments risk

Fraud analysis

Risk operations

ACH systems

Card networks

Blockchain analytics

Generative AI usage

Tools

Fraud detection tools

Blockchain analytics tools

Job description

Coinbase in Manila is seeking a Payments Risk Analyst I to join the Payments Risk team as the first line of defense against payments fraud. You will own end-to-end investigations, surface insights that sharpen detection, and help drive improvements to reduce risk at scale.

The role focuses on hands-on investigation of escalated accounts, collaboration with risk teams, and building scalable review processes, with 100% work from office in a remote-first company culture.