Payments Operations Specialist (AR & Collections)

Cartrack; Makati; On-site; PHP 335,000 - 502,000; Full time

Job summary

Cartrack Philippines in Makati City, Philippines is seeking a Payment Admin Staff to join our fast-growing team. This role focuses on collections and payment operations with AR exposure, not a full-cycle AR accounting position, and requires on-site work in Makati.

The ideal candidate will handle payment postings, liaise with banks, and manage overdue accounts while maintaining professional communication with customers to ensure timely cash flow.

Qualifications

• Graduate of Accounting / Business Administration program.

Responsibilities

• Generation of reports and posting of payments in the system from various payment channels.
• Close coordination with the digital and institutional banks regarding payment disputes and other payment related concerns
• Organize work list to prioritize by outstanding receivables, risk levels, pay history and overall customer value
• Analyze accounts receivable information to determine priority.
• Reconcile transactions and accounts
• Resolve any dispute cases to a mutual satisfactory end between customer and the company
• Monitoring of collection status and regularly obtaining and updating the information related to the collection
• Responsible for overdue account management and overdue collection thru telephone calls and emails
• Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support and other account adjustments as deemed necessary and appropriate
• Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers
• Follow up payment of past due invoices and obtain details of payments from customers

Education

Accounting / Business Administration

Job description

Cartrack Philippines in Makati City, Philippines is seeking a Payment Admin Staff to join our fast-growing team. This role focuses on collections and payment operations with AR exposure, not a full-cycle AR accounting position, and requires on-site work in Makati.

The ideal candidate will handle payment postings, liaise with banks, and manage overdue accounts while maintaining professional communication with customers to ensure timely cash flow.