Payment Posting Specialist (Hybrid)

Outsourced Quality Assured Services Pty; Cebu City; Hybrid; PHP 279.000 - 446.000; Vollzeit

Benefits dieser Stelle

Hybrid work setup

Zusammenfassung

Outsourced. ph is a leading Philippines offshore outsourcing company delivering dedicated remote staff to international clients. This Payment Posting Specialist role is hybrid with night shifts, offering a chance to work in a dynamic, growth-focused team from Eastwood or Cebu offices.

You will handle posting of insurance payments, patient payments, and adjustments while ensuring HIPAA compliance and accurate documentation. A strong English communicator with U.S. billing knowledge is essential.

Qualifikationen

• Bachelor's degree preferred but not required.
• 1–3+ years of U.S. medical billing experience focused on payment posting.
• Experience posting from ERAs, EOBs, and patient payments.
• Strong knowledge of insurance payment posting, adjustments, and write-offs.
• Strong English writing and communication for notes and escalation.

Aufgaben

• Accurately post insurance payments across all payers (ERAs, EOBs, checks, EFTs).
• Post patient payments from front desk, online portals, lockbox, or other channels.
• Process secure payments for open balances using approved methods.
• Apply adjustments, write-offs, and payer reductions per remittance.
• Research missing EOBs and resolve posting discrepancies.
• Maintain notes and documentation for audit tracking and compliance.
• Reconcile daily deposits and payment batches with accounting records.
• Support month-end close activities and reporting requests as needed.

Kenntnisse

U.S. medical billing

Payment posting

HIPAA knowledge

Excel proficiency

Attention to detail

English communication

Ausbildung

College degree preferred

Jobbeschreibung

Payment Posting Specialist (Hybrid)

Full Time Employee

Job Summary

Hybrid; Night shift

Job Description

About Us:

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.

Duties and Responsibilities

• Accurately post insurance payments (EOBs, ERAs, checks, EFTs) across all insurance payers.
• Post patient payments received through front desk, online portals, lockbox, or other approved payment channels.
• Process secure payments for open statement balances using approved payment methods.
• Apply contractual adjustments, write-offs, and payer reductions correctly based on remittance.
• Research and retrieve missing or incomplete Explanation of Benefits (EOBs) as needed.
• Identify and correct posting discrepancies, underpayments, payer recoupments, and contractual variances.
• Ensure proper application of adjustments, write-offs, refunds, and reversals in accordance with payer contracts and internal policy.
• Reconcile daily deposits and payment batches; escal
• Ensure patient responsibility (copay, deductible, coinsurance) is posted correctly and balanced.
• Identify, research, and resolve unapplied payments and posting discrepancies.
• Pre-review patient statements and process statement address discrepancies.
• Audit and finalize accounts for collection dismissals per established policies.
• Work payment batches and ensure that totals match the accounting team's deposit records.
• Maintain accurate notes and documentation in the billing system for audit tracking.
• Follow established billing workflows while identifying opportunities to improve efficiency and accuracy.
• Maintain compliance with payer rules, HIPAA, data security, and internal policies.
• Support audits, month-end close activities, and reporting requests as needed.
• Contribute to a culture of accountability, responsiveness, and continuous improvement.

Requirements

• College degree preferred but not required
• 1-3+ years of U.S. medical billing experience with a primary focus on payment posting
• Demonstrated experience with payment posting from ERAs, EOBs, patient payments
• Strong knowledge of insurance payment posting, patient responsibility, adjustments and write offs
• Ability to accurately apply CPT/HCPCS, ICD-10, and modifier basics for posting accuracy
• Proficiency with Excel for filters, sorting, basic formulas, and reconciliation logs
• Ability to solve problems and troubleshooting issues, high attention to detail for charge/payment balancing, reconciliations, and audit trails
• High English fluency to communicate with U.S.-based billing team.
• Excellent written English communication for posting notes, internal messages, escalation summaries
• Ability to follow SOPs and maintain clean documentation
• Track record of maintaining accuracy and organization

Work Location

• Hybrid work set up (Eastwood or Cebu office)
• Monday to Friday; 10PM-7AM MNL | 8AM-5PM MST (Night shift)
• Should have strong internet connection (minimum of 20 mbps)
• Should have own Laptop/PC (minimum of i5 8GB RAM)

Note:

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.