Payment Posting Specialist (Hybrid)

Outsourced Quality Assured Services Inc. (ISO Certified); Quezon City; Hybrid; PHP 335.000 - 502.000; Vollzeit

Benefits dieser Stelle

Hybrid work set up (Eastwood or Cebu)

Zusammenfassung

Outsourced Quality Assured Services Inc. (OQAS) in the Philippines is seeking an experienced medical billing specialist focused on payment posting. This role supports U.S. clients from a hybrid setup (Eastwood or Cebu) with night shifts and strict HIPAA/data security adherence.

Expect 1–3+ years in U.S. medical billing, strong English communication, and solid Excel skills. Duties include payment posting, patient account care, and process improvement while maintaining accurate audit trails.

Qualifikationen

• 1–3+ years of U.S. medical billing experience with a focus on payment posting.
• Demonstrated experience with posting from ERAs, EOBs, patient payments.
• Proficiency with Excel for filters, sorting, basic formulas, and reconciliation logs.

Aufgaben

• Accurately post insurance payments (EOBs, ERAs, checks, EFTs) across payers.
• Post patient payments from front desk, portals, lockbox or other channels.
• Process secure payments for open balances per policy.
• Apply adjustments, write-offs, and payer reductions correctly.
• Research missing EOBs and resolve posting discrepancies.
• Maintain audit-ready notes and documentation in the billing system.

Kenntnisse

U.S. medical billing experience

Payment posting expertise

Excel proficiency

Attention to detail

Strong English communication

Ausbildung

College degree preferred

Tools

Excel

Jobbeschreibung

About Us

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.

Duties and Responsibilities

Payment Posting

• Accurately post insurance payments (EOBs, ERAs, checks, EFTs) across all insurance payers.
• Post patient payments received through front desk, online portals, lockbox, or other approved payment channels.
• Process secure payments for open statement balances using approved payment methods.
• Apply contractual adjustments, write-offs, and payer reductions correctly based on remittance.
• Research and retrieve missing or incomplete Explanation of Benefits (EOBs) as needed.
• Identify and correct posting discrepancies, underpayments, payer recoupments, and contractual variances.
• Ensure proper application of adjustments, write-offs, refunds, and reversals in accordance with payer contracts and internal policy.
• Reconcile daily deposits and payment batches; elevate variances promptly.

Patient Accounts

• Ensure patient responsibility (copay, deductible, coinsurance) is posted correctly and balanced.
• Identify, research, and resolve unapplied payments and posting discrepancies.
• Pre-review patient statements and process statement address discrepancies.
• Audit and finalize accounts for collection dismissals per established policies.

Process & Quality Improvement

• Work payment batches and ensure that totals match the accounting team's deposit records.
• Maintain accurate notes and documentation in the billing system for audit tracking.
• Follow established billing workflows while identifying opportunities to improve efficiency and accuracy.
• Maintain compliance with payer rules, HIPAA, data security, and internal policies.
• Support audits, month-end close activities, and reporting requests as needed.
• Contribute to a culture of accountability, responsiveness, and continuous improvement.

Requirements

• College degree preferred but not required
• 1-3+ years of U.S. medical billing experience with a primary focus on payment posting
• Demonstrated experience with payment posting from ERAs, EOBs, patient payments
• Strong knowledge of insurance payment posting, patient responsibility, adjustments and write offs
• Ability to accurately apply CPT/HCPCS, ICD-10, and modifier basics for posting accuracy
• Proficiency with Excel for filters, sorting, basic formulas, and reconciliation logs
• Ability to solve problems and troubleshooting issues, high attention to detail for charge/payment balancing, reconciliations, and audit trails
• High English fluency to communicate with U.S.-based billing team.
• Excellent written English communication for posting notes, internal messages, escalation summaries
• Ability to follow SOPs and maintain clean documentation
• Track record of maintaining accuracy and organization

Work Location

• Hybrid work set up (Eastwood or Cebu office)
• Monday to Friday; 10PM-7AM MNL | 8AM-5PM MST (Night shift)
• Should have strong internet connection (minimum of 20 mbps)
• Should have own Laptop/PC (minimum of i5 8GB RAM)

Note

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.