Patient Service Associate (Specialist Clinic)

SBCC WOMEN'S CLINIC PTE. LTD.; Santo Niño 1st; On-site; PHP 167,000 - 290,000; Full time

Job summary

SBCC Women’s Clinic PTE. LTD. is seeking a Patient Service Associate (Specialist Clinic) to manage front desk operations, register patients, assist doctors, and handle inquiries.

The role involves medication dispensing, processing TPA/Medisave/insurance claims, and supporting clinic management. Ideal candidates hold a diploma or equivalent and communicate well with patients.

Qualifications

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, service oriented and a good team player
• 5.5 days week (Monday to Saturday)
• Candidates with more experience may be appointed to a senior role

Responsibilities

• Attend to patients’ registration and appointment needs.
• Dispense medications as required.
• Handle insurance and third-party claims.
• Support Clinic Manager to improve clinic performance.
• Maintain inventory for medications and supplies.
• Ensure clinic cleanliness and orderly appearance.
• Provide excellent customer service.
• Perform other duties as assigned.

Job description

Patient Service Associate (Specialist Clinic)

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.

• Dispensary of medication.

• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.

• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.

• Provide excellent customer service.

• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.

• Maintenance of clinic’s cleanliness and appearance.

• Other duties as assigned.
  

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

• Good team player with strong interpersonal and communication skills

• Highly motivated, independent and adaptable to change

• PC / computer literacy and ability to work in a fast-paced environment

• Good interpersonal skills, Service oriented and a good team player

• 5.5 days week (Monday to Saturday)

• Candidates with more experience may be appointed to a senior role