Patient Experience & Scheduling Specialist

TalentBuzz Recruitment Agency; Taguig; On-site; PHP 223,000 - 357,000; Full time

Job summary

TalentBuzz Recruitment Agency is hiring a Patient Care Coordinator to support patient satisfaction and service quality. You will handle inquiries, confirm appointments, and conduct outbound calls to improve patient retention while relaying clinical results accurately.

The role requires strong English communication skills, a high school diploma (or higher), and a willingness to work on a shifting schedule. Previous BPO experience is preferred but not strictly required.

Qualifications

• Up to 3 years BPO experience.
• Education: High School/ Senior High School/ College level.
• Strong English communication skills (written and spoken).
• Amenable to working on a shifting schedule.

Responsibilities

• Answer patient inquiries.
• Confirm appointments.
• Make outbound calls for patient retention.
• Relay clinical results.

Skills

English communication

Education

High School or College level

Job description

TalentBuzz Recruitment Agency is hiring a Patient Care Coordinator to support patient satisfaction and service quality. You will handle inquiries, confirm appointments, and conduct outbound calls to improve patient retention while relaying clinical results accurately.

The role requires strong English communication skills, a high school diploma (or higher), and a willingness to work on a shifting schedule. Previous BPO experience is preferred but not strictly required.