Patient Coordinator

Paycom; Cebu City; On-site; PHP 250,000 - 400,000; Full time

Benefits offered by this job

Health benefits

Job summary

Cebu Comprehensive Cleft Care Center of Excellence in Cebu City seeks a Center Patient Coordinator to support registry work and patient care across Cebu and nearby provinces. You will engage community leaders, register patients, coordinate travel, and ensure patients receive comprehensive cleft care through collaboration with the Program Manager, Patient Services.

The role emphasizes data accuracy, regional outreach, and independent yet collaborative work to advance Operation Smile's mission in

Qualifications

• Experience supporting outreach or registration programs.
• Ability to organize meetings with hospitals, clinics and authorities.
• Strong data entry and documentation skills.

Responsibilities

• Set up meetings at hospitals and clinics across the region and identify point people at each facility.
• Access community health worker structures to implement cleft awareness programs.
• Meet with NGOs and community-based organizations to partner on patient recruitment.
• Register patients with full names, contact numbers, and locations; assist with travel coordination.
• Organize patient arrivals during programs and assist with logistics (food, shelter, transport, reimbursements).
• Build relationships with patients and escalate needs when not met.
• Create and maintain a database of contacts within each province.

Skills

Community outreach

Patient registration

Data management

Coordination

Travel coordination

Documentation

Job description

# Patient CoordinatorMAKATI## OverviewSalary Range$0.10 - $0.10 CommissionPosition TypeFull TimeTravel PercentageNegligible## Description**Center Patient Coordinator**Cebu Comprehensive Cleft Care Center of Excellence | Patient Services**Reports To,** Program Manager, Patient Services**Work Location,** Cebu City, with regular travel across Cebu and nearby provinces (Visayan Region)**Employment Type,** Regular Full-Time**POSITION OVERVIEW**The Center Patient Coordinator supports the implementation of a registry and database of cleft lip and cleft palate patients across Cebu and nearby provinces in the Visayan Region. The role works closely with community leaders and partners across these areas to set up registration campaigns and camps, and partners closely with the Program Manager, Patient Services to ensure all cleft patients in the region are located and provided comprehensive cleft care.**KEY RESPONSIBILITIES****Community and Partner Outreach*** Set up meetings at hospitals and clinics across the region and identify point people at each facility.* Access existing community health worker structures to implement cleft awareness programs in the community.* Set up meetings with traditional authorities in the areas covered.* Manage region wide community mobilization.* Meet with NGOs and community based organizations within the region to partner on patient recruitment or sponsorship.**Patient Registration and Program Support*** Register patients, capturing full names, contact numbers, and location, and assist with coordinating travel to the program site.* Organize patient arrivals during programs.* Assist the program coordinator with patient logistics, including food, shelter, water, transport, and reimbursements.* Build strong relationships with patients and assess whether their needs are being met, escalating to the Center Coordinator and team when they are not.* Create patient return lists after patient announcement and ensure all patients have transportation home.**Data and Documentation*** Create and maintain a database of all contacts within each province covered.**CORE COMPETENCIES*** Self Directed, Strategic Thinking, and Proactive Approach* Strong Attention to Detail, Accuracy, and Handling of Confidential Information* Excellent Organizational and Time Management Skills* Strong Written and Verbal Communication Skills* Customer Service Oriented Mindset* Ability to Work Independently and Collaboratively* Self Motivation, Adaptability, and Flexibility Under Pressure* Commitment to Operation Smile's Mission