Patient Care Navigator (Registered Nurse)

DOCQUITY PHILIPPINES CORPORATION; Taguig; Hybrid; PHP 240,000 - 360,000; Full time

Job summary

DOCQUITY PHILIPPINES CORPORATION is hiring for a Patient Solutions role in Taguig to validate patient enrollment applications and orient patients on program details. You will assist with inquiries, offer AE management counselling, and initiate contact with patients who miss doses.

Responsibilities include visiting hospitals to collect hardcopy enrollment forms, coordinating with hospital pharmacists, and ensuring compliance with regulations and industry standards.

Qualifications

• Excellent communication and interpersonal skills to effectively collaborate with patients, families, and the healthcare team.
• Experience in handling onco medicine.
• With medical thinking skills.
• Must be keen to details and able to deliver effectively with minimal supervision and capable of multi-tasking.
• Computer skills Exhibits excellent time management.

Responsibilities

• Validates/approves patient enrollment applications
• Orients patients on program scheme and details, assists on inquiries/clarifications
• Provides patient support with any inquiries or AE management counselling, if needed Initiate contact with patients who missed their dose
• Visits hospitals to collect enrollment forms (hardcopy) 2 days in a month
• Coordinates with hospital pharmacists on sales transactions/medicine dispensing collection and clarifications
• Supports hospital pharmacists on program or tools inquiries
• Ensure compliance with relevant regulations, guidelines, and industry standards on patient support programs
• Perform tasks assigned by the Patient Solutions Manager

Skills

Communication

Interpersonal skills

Patient support

Onco medicine experience

Medical thinking

Detail-oriented

Multi-tasking

Time management

Tools

Microsoft Office

Job description

Validates/approves patient enrollment applications

Orients patients on program scheme and details, assists on inquiries/clarifications

Provides patient support with any inquiries or AE management counselling, if needed Initiate contact with patients who missed their dose

Visits hospitals to collect enrollment forms (hardcopy) 2 days in a month

Operating hours: Monday to Friday except holidays 8 AM to 5 PM

Coordinates with hospital pharmacists on sales transactions/medicine dispensing collection and clarifications

Supports hospital pharmacists on program or tools inquiries

Ensure compliance with relevant regulations, guidelines, and industry standards on patient support programs

Perform tasks assigned by the Patient Solutions Manager

Skills/Competencies required

Excellent communication and interpersonal skills to effectively collaborate with patients, families, and the healthcare team

Experience in handling onco medicine.

With medical thinking skills.

Must be keen to details and able to deliver effectively with minimal supervision and capable of multi-tasking.

Computer skills Exhibits excellent time management.