Patient Care Coordinator/ Navigator

RSD Human Resource Management Consultancy; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Health Insurance

Job training

Professional development opportunities

Job summary

A healthcare support organization in Metro Manila is seeking a Patient Navigator to assist patients in navigating healthcare services. The role involves guiding patients through appointments, educating them on treatment options, and advocating for their needs. Candidates should hold a Bachelor's degree in Nursing with an active PRC license and have at least one year of bedside experience. This position emphasizes care coordination and patient-centered advocacy.

Qualifications

• 1+ year of bedside experience, especially in Medical Surgical and IVT.
• Experience in healthcare, social services, or case management.
• Willingness to work in the OPD.

Responsibilities

• Guide patients through the healthcare system.
• Educate families on treatment options and resources.
• Address barriers to care.
• Maintain accurate patient documentation.

Skills

Patient education

Care coordination

Advocacy

Communication

Education

Bachelor's degree in Nursing with active PRC license

Job description

Government Mandated Benefits

Health Insurance

Insurance Health & Wellness

Health Insurance

Professional Development

Job Training

Job Summary

The Patient Navigator serves as a key support resource for patients, helping them understand and access healthcare services, overcome barriers to care, and move smoothly through the healthcare system. This role focuses on care coordination, patient education, and advocacy to improve health outcomes and patient experience.

Key Responsibilities

• Guide patients through the healthcare system, including appointments, referrals, and follow-up care
• Educate patients and families on diagnoses, treatment options, care plans, and available resources
• Identify and address barriers to care (e.g., transportation, insurance, language, financial, social needs)
• Coordinate care among providers, specialists, social services, and community resources
• Assist with scheduling appointments, diagnostic tests, and procedures
• Support patients with insurance navigation, authorizations, and referrals
• Maintain accurate and timely documentation in electronic health records (EHRs)
• Advocate for patient needs and promote culturally competent, patient-centered care
• Track patient progress and ensure continuity of care
• Participate in care team meetings and quality improvement initiatives

Qualifications

Required:

• Bachelor's degree in Nursing with active PRC license
• Experience in healthcare, social services, case management, or patient support
• At least 1 year bedside experience, preferably with IVT experience and Medical Surgical experience
• Must be willing to work in the OPD
• Basic knowledge with Clinical Patient Navigation, Palliative Care, and Oncology