Patient Care Navigator — Healthcare Account Support

Synlink Recruitment Outsourcing Co.; Taguig; Presencial; PHP 223.200 - 334.800; Jornada completa

Descripción de la vacante

A leading recruitment firm in the Philippines is looking for a Healthcare Account Customer Service Representative. This role involves serving as the primary contact for patients and healthcare providers, handling complex inquiries efficiently while adhering to regulations. Successful candidates will excel in communication and problem-solving within a fast-paced environment to ensure positive customer experiences.

Formación

• Ability to handle complex and sensitive inquiries regarding healthcare.
• Strong problem-solving and communication skills.
• Familiarity with privacy regulations such as HIPAA.

Responsabilidades

• Serve as the primary contact for patients and healthcare providers.
• Resolve issues efficiently and provide accurate information.
• Support customers through phone, chat, or email in a high-volume environment.

Descripción del empleo

A leading recruitment firm in the Philippines is looking for a Healthcare Account Customer Service Representative. This role involves serving as the primary contact for patients and healthcare providers, handling complex inquiries efficiently while adhering to regulations. Successful candidates will excel in communication and problem-solving within a fast-paced environment to ensure positive customer experiences.