Patient Care Navigator

ALLDIGI TECH MANILA, INC. (AMI); Taguig; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Company events

HMO upon Day 1

Life insurance

Paid training

Convertible Leave to Cash

10% Night Differential

Shuttle Service

Career Growth

Job summary

ALLDIGI TECH MANILA, INC. (AMI) is seeking Patient Care Coordinators to support patients by following up, relaying results, and coordinating referrals.

The role requires handling calls, managing inquiries, and ensuring timely communication in a HIPAA-compliant environment. On-site in Taguig City, the position welcomes fresh graduates and experienced candidates from voice accounts, with a shift schedule and paid training.

Qualifications

• High school graduate, senior high school graduate, associate graduate, or currently in college
• Fresh graduates welcome or those with voice account experience
• Good written and spoken communication
• Able to handle calls
• Willing to work on-site in Taguig City

Responsibilities

• Answer incoming calls and email inquiries; confirm appointments; make outbound calls for patient retention
• Generate patient letters/reports
• Adhere to HIPAA guidelines

Skills

Communication

Phone handling

Customer service

Shift work

Education

High school graduate

Senior high school graduate

Associate degree

College level

Job description

ALLDIGI TECH MANILA, INC. (AMI) is seeking Patient Care Coordinators to support patients by following up, relaying results, and coordinating referrals.

The role requires handling calls, managing inquiries, and ensuring timely communication in a HIPAA-compliant environment. On-site in Taguig City, the position welcomes fresh graduates and experienced candidates from voice accounts, with a shift schedule and paid training.