Patient Billing & Collections Specialist

Connext; Angeles; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Life and HMO Insurance Coverage

20 Leave Credits

Job summary

Connext Global Solutions in the Philippines is seeking a Patient Billing & Collections Specialist to support our US-based client and grow with us. You will handle patient calls, resolve balances, set up payment plans, and ensure accurate statements within HIPAA-compliant processes.

Join a growing global team that values collaboration, innovation, and professional growth as you contribute to efficient revenue cycle management.

Qualifications

• Experience managing patient accounts and resolving billing inquiries.
• Knowledge of healthcare billing, collections, and reimbursement processes.
• Strong attention to detail, analytical skills, and ability to manage multiple tasks.
• Clear and professional verbal and written communication skills in English.

Responsibilities

• Handle patient calls and resolve outstanding balances.
• Set up payment plans and manage patient statements.
• Support revenue cycle and ensure compliance with policies and regulations.
• Communicate with patients regarding financial responsibility for services.

Skills

Patient billing

Collections

Healthcare billing

Communication skills

Job description

Join Our Team as a Patient Billing & Collections Specialist!

At Connext Global Solutions, we’re not just about outsourcing — we’re about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting, and Finance. Now, we’re looking for a dedicated Patient Billing & Collections Specialist to support our US-based client and grow with us!

Why Connext?

• Life and HMO Insurance Coverage


• 20 Leave Credits

What You’ll Do:

The Patient Billing & Collections Specialist handles patient calls, resolves outstanding balances, sets up payment plans, manages patient statements, and supports the revenue cycle.

Key Responsibilities:

• Responsible for all functions related to the collection of payments on patient accounts.


• Communicates directly with patients regarding their financial responsibility for services.


• Handles inbound and outbound phone calls from internal and external customers; answers questions, processes payments, and resolves issues.


• Prepares and mails patient statements; sets up payment plans and proposes accounts for bad debt.


• Adheres to company policies, procedures, and regulatory requirements regarding collections.


• Monitors and maintains compliance with all applicable laws, HIPAA, and confidentiality standards.


• Performs additional administrative duties as assigned by management.

Qualifications:

• Experience managing patient accounts and resolving billing inquiries.


• Knowledge of healthcare billing, collections, and reimbursement processes.


• Strong attention to detail, analytical skills, and ability to manage multiple tasks.


• Clear and professional verbal and written communication skills in English.

Be part of a growing global team that values innovation, collaboration, and professional growth.